Supervisor, Outbound Operations 2nd Shift

3 weeks ago


Southaven, United States ScanSource, Inc. Full time

Essential Job DutiesAble to take command of assigned Area to achieve warehouse safety, quality, and performance standardsMaintaining operational awareness of the business context: compliance performance targets, company profitability, and asset protection.Conduct and contribute to training, developing, coaching, and disciplining assigned associates.Responsible for managing associates to achieve operational goals.Monitor associate's execution of assigned duties while maintaining on-going cross-training to provide adequate coverage in key areas.Response to customer escalations via providing root causes and correct actions.Interact with all support teams (quality, inventory, replen, inbound, maintenance, HR etc.) to develop plans to meet business objectivesOrder supplies for departmentEnsure assigned associates have necessary resources to perform daily tasks.Occasional work in direct process path (if needed)Provide PTO coverage for Department Leadership (if needed)Promote workplace safety by maintaining a clean and organized environment.Continuously monitor safety performance of all associates.Correct and promptly report any safety violations to DC Management. Learn More


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