Senior Financial Analyst, Amazon Leo

Senior Financial AnalystAmazon Leo (Kuiper) is seeking a Senior Financial Analyst to join our Customer Operations Finance team. This role will support our mission to provide fast, affordable broadband to unserved and underserved communities worldwide through our constellation of Low Earth Orbit (LEO) satellites. You'll partner with business teams across customer operations functionsincluding field services, customer support, payment processing, and bad debt managementto develop financial models, provide analytical insights, and support operational planning. This role offers the opportunity to contribute to building financial frameworks for a business that will transform internet connectivity worldwide.Key job responsibilities:Support financial planning and analysis for customer operations functions, including development of financial models, forecasting processes, and performance metricsPartner with business teams to analyze operational efficiency and identify cost optimization opportunities while maintaining focus on customer experienceDevelop and maintain scorecards and metrics to track financial and operational performance, providing insights to leadershipConduct financial analysis for partnerships and vendor relationships, including contract evaluations and cost assessmentsA day in the life:In this role, you'll collaborate with various stakeholders to analyze customer operations costs and performance. You might start your day reviewing field services installation metrics, then transition to analyzing customer support cost trends with the operations team. You could be building a financial model to evaluate vendor proposals or preparing analysis on payment processing costs for a business review. Your work will support critical decisions that balance operational efficiency with our commitment to delivering an exceptional customer experience.About the team:You'll be joining the Business Operations Finance team for Amazon's Project Kuiper, supporting the Customer Operations function. This team plays a critical role in ensuring the financial success of our global broadband service, working closely with field services, customer support, and other operational teams. As we build this business from the ground up, you'll have the opportunity to contribute to financial strategies that will directly impact our ability to deliver affordable, high-quality internet service to customers around the world.Basic qualifications:Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)3+ years of tax, finance or a related analytical field experience3+ years of applying key financial performance indicators (KPIs) to analyses experience3+ years of creating process improvements with automation and analysis experience3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experiencePreferred qualifications:3+ years of building financial and operational reports/data sets that inform business decision-making experienceExperience in financial modeling, P&L management or analysisExperience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceKnowledge of field services and customer support/customer service operations and related KPIsExperience in telecommunications, internet service providers, or satellite industry financeFamiliarity with global operations and multi-country financial managementUnderstanding of subscription-based business models and related financial metricsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visitOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visitThis position will remain posted until filled. Applicants should apply via our internal or external career site.