Datacenter Technician

About Overwatch Mission Critical

Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.

Data Center / Facilities Technician Level 1,2,3

Responsibilities:

Level I: Entry-Level (1-2 years experience)

• Collaborate with senior technicians to gain hands-on experience and knowledge
• Responsible for and maintain 100% critical systems uptime;
• Train towards becoming a First Responder to critical infrastructure alarms;
• Accurate and timely completion of work orders
• Handle different tool and equipment with precision;
• Adhere to Safety Policy and Procedure;
• Work with vendors and contractors to ensure their work meets industry standards;
• Assist in inspecting buildings, grounds, and equipment for unsafe or malfunctioning conditions;
• Perform assigned collateral duties and tasks assigned by management staff;
• Learn and perform preventative maintenance tasks on critical equipment
• Work with experienced technicians to perform corrective maintenance on critical equipment.

Certification:

Preferred - Outlook Fundamentals, OSHA 10, Material Equipment Operator (MEO), First Aid/CPR, NFPA-70E (Arc Flash), Golf Cart, Data Center University, Building Fire Riser, Fire Extinguisher

Education:

High School Diploma or equivalent; and Technical Trade School related to Mechanical, Electrical or Electronics

Level II: Intermediate (2-4 years experience)

In addition to assisting with Level 1 responsibilities, you’ll need to perform the following:

• Alarm Response: High Temperature, UPS, UPS Battery, Health Report Error, Fluid Cooler, Pump Skid, Generator, Switchgear, Leak Detection, Cooling Systems and related components
• Accurate and timely completion of work orders and participate in policy and procedure development
• Handle different tools and equipment with precision
• Mentor and train Level 1 technicians
• Perform assigned collateral duties and tasks assigned by management staff;
• Perform preventative and corrective maintenance tasks on critical equipment
• Inspect and install heat containment measures to ensure proper floor temperatures

Certification:

Required: Outlook Fundamentals, OSHA 10, Material Equipment Operator (MEO), First Aid/CPR, NFPA-70E (Arc Flash), Golf Cart, Data Center University, Building Fire Riser, Fire Extinguisher

Preferred: Basic Power Flow Isolated System, Tier V Requirements, Alber Test, Fluke Temperature Meter Use, Conductivity Meter Use

Education:

High School Diploma or equivalent; and Technical Trade School related to Mechanical, Electrical or Electronics

Level III: Supervisor (4+ years experience)

In addition to assisting with Level 2 responsibilities, you’ll need to perform the following:

• Lead complex installations, upgrades, and migrations of data center infrastructure.
• Conduct in-depth troubleshooting of hardware, network, and environmental issues.
• Implement and maintain security protocols and access controls.
• Collaborate with vendors and support teams to optimize data center performance.
• Mentor and provide technical guidance to Level 1 and 2 technicians
• Act as first responder to facilities electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS Systems, DC power Systems, ATS/STS units, PDU units, breakers, batteries, load bank connections, CRACs, air handling units, fluid coolers, pumps, cages, and fire suppression systems;
• Ability to interpret wiring diagrams, schematics, and electrical drawings (blueprints/CAD).
• Knowledge of data center, safety, electrical, and cooling designs
• Knowledge of how to operate a thermal imaging tool (FLIR)
• Knowledge of how to test batteries using appropriate equipment
• Ability to install and troubleshoot low voltage controls and communication wiring
• Advanced understanding of how to navigate building management systems
• Must have good verbal, written, and interpersonal communication skills;

Certification:

Required: Outlook Fundamentals, OSHA 10, Material Equipment Operator (MEO), First Aid/CPR, NFPA-70E (Arc Flash), Golf Cart, Data Center University, Building Fire Riser, Fire Extinguisher Basic Power Flow Isolated System, Tier V Requirements, Alber Test, Fluke Temperature Meter Use, Conductivity Meter Use

Preferred: HVAC and EPA Certification, Heat Containment Certification, Brazing Certification, Soldering Certification, Megawatt Training

Education:

High School Diploma or equivalent; and Technical Trade School related to Mechanical, Electrical or Electronics

Required Job Skills:

• Knowledge of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS Systems, DC power Systems, ATS/STS units, PDU units, breakers, batteries, load bank connections, CRACs, air handling units, fluid coolers, pumps, chillers, cages, and fire suppression systems;
• Must follow established safety practices and procedures in applicable situations
• Ability to work any shift in a 24x7x365 Operation, including weekends and holidays

Benefits:

Overwatch Construction offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, paid time off, and relocation assistance available.