Senior Quality Manager

1 month ago

Eagle, United States Generac Full time

At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; impact our people and community; influence and achieve positive results; and innovate the industry. Our shared goals allow people with diverse backgrounds and points of view to work together, bringing our global customers peace of mind through reliable products and exceptional support.


The Senior Quality Manager will be responsible for planning, coordinating, and directing enterprise wide quality assurance programs designed to ensure continuous improvement in production of products and conformance to all established standards in a high product mix environment. Drive capable, predictable, repeatable processes throughout the enterprise. Directly oversee the Corporate responsibilities of Customer Quality, Generac Quality Management System, Product Validation / Reliability and Supplier Quality.


Essential Duties and Responsibilities:

  • Execute a multi-year quality improvement plan for the facility to climb the value chain from Quality Control to Quality Assurance to Excellence;
  • Set the quality expectations of the organization to satisfy the requirements of our customers;
  • Establish product quality goals, metrics, and test methods during product design and development;
  • Direct policy and procedure for inspection and testing activities to ensure continuous control over materials, facilities, and products;
  • Drive down total value chain expense with the use of quality goals, performance metrics and improvement initiatives;
  • Execute and promote the Generac Quality Management System;
  • Create and oversee the deployment of standard Generac quality tools, methodologies, standards, practices and processes;
  • Direct root cause investigations addressing internal failures and customer complaints and facilitates corrective actions;
  • Present quality metrics and analysis regularly to Senior Management team and external customers as needed;
  • Coach and collaborate with business leaders and team members to apply and share a common vision for excellence processes and technologies;
  • Develop quality training plans;
  • Define resource needs and works within budget and staffing parameters to accomplish objectives for area of responsibility;
  • Act as SAP Super User within functional area as assigned.


Minimal Qualifications:

  • Bachelor’s Degree in Engineering, Operations Management or Industrial Technology;
  • 7 years of progressive Engineering experience with a focus on quality management;
  • 3 years of experience leading, mentoring and coaching individuals and teams.


Preferred Qualifications:

  • Master’s Degree;
  • ERP/MRP User (SAP/Oracle);
  • Quality Manager Certification, Quality Engineer Certification, and/or demonstrated knowledge of Six Sigma methodology;
  • Expert knowledge in the implementation of lean principles and improvements;
  • Expert knowledge in the continuous improvement tool set;
  • Experience working with international companies and in a matrix organization;
  • Proven experience collaborating with multiple sites and functions to drive common solutions;
  • Solid quantitative skill set and the ability to analyze and communicate with well-supported data;
  • Proven track record of successfully managing shifting deadlines and priorities in a fast paced environment;
  • Working knowledge of Microsoft Office Suite;
  • Ability to leverage knowledge to mentor coach and teach quality team members;
  • Previous experience using SAP or equivalent ERP;


Physical demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.


To officially apply for the role, please visit our careers page:


“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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