REGIONAL DIRECTOR OF OPERATIONS

Regional Operations DirectorMorrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.Job SummaryWorking as the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.Key Responsibilities:Plans and directs the operation of the assigned accounts in support the Key Performance IndicatorsDevelops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team membersDevelops, recommends and implements policies and procedures of the region to ensure maximum income from existing accountsSupports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfactionParticipates in the sales process for the acquisition of new businessMonitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goalsDevelops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resourcesInterfaces with existing clients to maintain client satisfaction and account retentionResolves client, patient and customer satisfaction or employee related complaints which have been elevated from DirectorsInterfaces with legal and human resources to obtain procedures for various customer and employee related chargesConducts appropriate annual and semi-annual performance evaluationsCompletes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadlineProjects and practices consistent ownership attributes, which provide a high level of customer service at all points of contactParticipates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followedTrains, motivates and develops management personnel to achieve high level of morale and efficient use of human resourcesPreferred Qualifications:Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experienceProven ability to manage a team of six or more manager-level team membersMinimum of two years' experience in multi-unit foodservice managementExperience with multi-unit foodservice management with a combined managed volume of $3 million or greaterStrong track record of driving customer satisfactionProven ability to work effectively in an unstructured, fast-paced and P&L driven environmentProven ability to mentor and develop team membersExcellent written and verbal communication skillsAssociates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.