Customer Service Rep
5 days ago
Customer Service RepresentativeCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.As the customer service rep, you will be the first point of contact for our client's providers, delivering exceptional support and addressing inquiries. We are seeking customer service representatives to join our team. In this role, you will be the first point of contact for our providers, delivering exceptional support and addressing inquiries related to behavioral and physical health services. This role is remote and full-time.What You'll DoRespond to provider questions, emails, and calls in a timely and professional mannerAssist with navigating and resolving a variety of issues, including claims and continuity of careWork towards meeting and exceeding call center metricsManage a high volume of inbound and outbound calls with efficiency and courtesyMaintain detailed records of interactions, transactions, and commentsCollaborate with provider relations and contracts teams to ensure seamless serviceContribute to team efforts by accomplishing related results as neededWhat You'll NeedRequired: High school diploma or equivalent; higher education or certifications in healthcare or customer service preferredExperience in customer service, ideally in a healthcare settingStrong communication skills, both verbal and writtenAbility to handle stressful situations with patience and professionalismProficiency with computers and typical office softwareKnowledge of healthcare systems and terminology is a plusFlexibility to work holidays and extended hours as required by the departmentAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards. Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111. $17.00 per hour. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
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Customer Service Rep I
3 weeks ago
Madison, United States Axelon Full timeCustomer Service Rep I 6+ Month Contract 8:30am - 5pm CST Potential for OT when needed Pay: $20/hr, W 2 The contract is 100% remote but the goal is to convert and FTEs hybrid so will only consider candidates who are hybrid to one of the below locations: Clayton, MO; White Plains, NY; NYC; Dallas, TX; Madison, WI; and Wilmington, DE. The hybrid office...
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Customer Service Rep
3 days ago
Madison, United States Wisconsin Staffing Full timeCustomer Service Representative CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is...
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Customer Service Rep I- 610573
3 weeks ago
Madison, United States Axelon Services Corporation Full timeCustomer Service Rep I 6+ Month Contract8:30am - 5pm CST Potential for OT when needed Pay: $20/hr, W 2The contract is 100% remote but the goal is to convert and FTEs hybrid so will only consider candidates who are hybrid to one of the below locations: Clayton, MO; White Plains, NY; NYC; Dallas, TX; Madison, WI; and Wilmington, DE. The hybrid office location...
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Customer Service Rep
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Madison, United States Domino's Pizza LLC Full timeDomino's - 437 Hughes Rd. [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure orders...
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Customer Service Rep
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Madison, United States Domino's Pizza LLC Full timeDomino's - 2810 East Washington Ave. [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store;...
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Customer Service Rep Remote
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Madison, United States Remote Staffing Full timeA New Career Powered By YouAre you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every...
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Customer Service Rep(02518)
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Madison, United States Domino's Franchise Full timeJob DescriptionYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with...
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Customer Service Rep
2 weeks ago
Madison, United States Domino's Pizza LLC Full timeDomino's - 737 S Gammon Rd [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure orders...
