Quality Assurance Manager

2 weeks ago

South San Francisco, United States Shaw Bakers Full time

About Shaw Bakers

At Shaw Bakers, we love mixing renowned French technics with state-of-the-art process innovation to bring delicious baked goods to our local community through our legendary local Cafes, as well as national retail partners across North America. We are an aggressive, fast-growing company with a full pipeline of exciting new projects, products, and employment opportunities.


About The Role

We are seeking a Quality Assurance Manager to oversee the implementation and administration of our Quality, Food Safety Program, which includes Safe Quality Foods (SQF), Food Safety (HACCP/HARPC), GMPs, Allergen Control, Food Defense, Chemical Control, Traceability, Nonconforming Procedures, Government, and Customer Requirements. This role will work collaboratively and cross-functionally with the Manufacturing, Product Development and Sanitation teams.


Core Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Ensure compliance with the USDA, FDA, GFSI, Food Defense and customer requirements for the facility. The QA Manager is the designated SQF Practitioner on site in the absence of the QA Director.
  • Develop and maintain food safety (PCQI) documents and quality management related programs, including record keeping related to food safety weekly.
  • Owner of the following programs to ensure effectiveness of monitoring and verifications with the QA Director- Hold and Release, Daily and Monthly GMP tracking, Internal audits, Environmental Monitoring, Air testing, Allergen swabbing, ATP swabbing, Traceability, Ingredient and Finished Goods testing and record keeping.
  • Manages and co-leads plant training program when needed with the FSQA Supervisors.
  • Lead RCA and CAPA program with the QA Director and initiate continuous improvement projects.
  • Track and present key performance indicators of quality and food safety with the Quality team to meet corporate quality and food safety goals and objectives monthly.
  • Validate, trend, and verify SQF Pre-requisite programs, HACCP Plans, and related processes, as well as annual reassessments.
  • Assists in maintaining ingredient and packaging material documentation including current specifications, Letters of Guarantee and approving suppliers as required.
  • Manages the pest control program in conjunction with contracted pest management services and ensures that prompt corrective actions are taken to address pest-related observations.
  • Participate in and lead food safety/quality meetings and discussions, with an emphasis on results, solutions, continuous improvement, and forward progress.
  • Troubleshoot problem-causing delays where a high level of technical expertise and capability are required.
  • Ensure that all product specifications and standards set forth by R&D and customers are followed, and that any deviations from set specifications are corrected and reported appropriately.
  • Supervisory Responsibility

Leadership Responsibilities

  • Supervise and mentors’ direct reports, by providing daily leadership to the Quality Assurance department.
  • Lead and develop a team, coach, and make decisions related to talent management, hiring, performance reviews, incident/accident reports, training and development and disciplinary actions.
  • Forecast manpower and supplies needed to effectively meet departmental objectives.

Regulatory Responsibilities

  • Act as company liaison to the USDA-FSIS and respond promptly to FSIS concerns or non-conformances.
  • Participates in conducting regular mock recalls to test the effectiveness of the program at least annually with the recall team.


Skills & Qualifications


Basic Qualifications

Basic Qualifications are objective, non-comparative, and relevant requirements essential to performing a role anywhere in the company. Examples include minimum educational requirement or specific degrees, certifications, minimum number of years of experience in a similar role with similar scope or level of responsibility, experience with core technology tools or platforms such as Microsoft Office, equivalent military experience, etc.

  • Education: Bachelor’s degree in Food Science, Microbiology, Biological Sciences, or related field.
  • Equipment/Software Skills: Advanced Microsoft Office Suite (Word, Excel, PowerPoint, OneNote) experience, ERP software preferred, Basic computer skills and knowledge.
  • Certifications, Licenses, Registrations: PCQI Certification, HACCP certified, SQF Certification for Manufacturing
  • Physical Requirements: Must be able to lift to 50 lbs.
  • Language Requirements: English (Mandatory). Bi-Lingual (English/Spanish) preferred.


Experience

  • Experience with Food Safety and Quality Assurance minimum 5
  • HACCP or PCQI experience minimum 4-5
  • Experience in implementing SQF Certification. 3-4
  • Leading all audits (Customer, Regulatory) 4-5
  • Supervisory and Leadership skills 4-5
  • Knowledge and experience in FDA and USDA regulations 5-6
  • Experience in a quality assurance role within the food industry 5-6


Core Competencies

  • Interpersonal Skills: Accepting instructions and task assignment. Organized.
  • Communication: Strong written and oral communication skills.
  • Teamwork: Enjoys collaborating with multiple functional groups in Operations and Sales. Ability to work independently and within a team environment while adapting to changing organizational and operational needs.
  • Analytical skills: Critical thinker with problem solving and strong

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