Operational Quality and Process Improvement Manager

2 weeks ago

Swedesboro, United States Taylor Farms Full time

About Taylor Fresh Foods, Inc.

Taylor Fresh Foods, Inc. is dedicated to being North America’s favorite maker of salads and healthy fresh foods. Our “Taylor Family” includes over 20,000 team members who are passionate about making high quality, great tasting products for families across North America. As we continue to rapidly grow, we have a career opportunity available for a talented and motivated individual to join our Taylor Farms New Jersey team as the Operational Quality and Process Improvement Manager, located in Swedesboro, New Jersey.

About the role:

The Operational Quality and Process Improvement Manager is responsible for ensuring the overall consistency and quality of manufactured items throughout the production facility while supporting and implementing process improvement initiatives. This role will maintain existing quality programs, develop new quality programs, and identify potential quality opportunities through observations within the manufacturing environment as well as review of external feedback. This role will be responsible for ensuring the quality of manufactured items are meeting both internal specifications and external customer specifications and expectations. A key piece to this role is the ability to design and implement programs that are executable by the production operators to ensure sustainability. The Quality and Process Improvement Manager is also responsible for communicating quality expectations with key associates, leads, and supervisors to ensure quality KPI’s are improving. This role will interact closely with the operations team and the continuous improvement and data analytics teams.

Key Responsibilities Include:

  • Partner with production and quality leadership to develop and foster consistency around production execution.
  • Partner with sales and marketing to identify and address areas of opportunity for existing product set and around commercialization efforts for new products to be produced in a given production area.
  • Assist the production team in a processing area with meeting key performance indicators (KPIs).
  • Identify additional KPI’s that support product quality and/or process improvements initiatives.
  • Aid in development and improvement of processing procedures.
  • Manage day to day over usage program, track, analyze, implement changes and communicate actions back to responsible leaders.
  • Support production improvement initiatives by designing executable plans, aligning on measurable goals, identifying key metrics needed to measure while assisting in the implementation on the production floor.
  • Manage Quality Improvement Coordinators.

Qualifications:

  • Bachelors degree in related field (industrial engineering, food marketing/production, data analytics, manufacturing, food science, etc).
  • Minimum 5 years of experience in manufacturing company, ideally food manufacturing.
  • Minimum of 1 year of management experience.
  • Must be a self-starter capable of independently meeting objectives and interacting with members of various teams successfully.
  • Strong analytical background and mindset (excel skills, experience with SQL/Access preferred, experience with utilizing ERP system, tableau/PowerBI user experience).
  • Able to think creatively and strategically.
  • At home in a manufacturing environment and on the production floor.
  • Ability to elicit buy-in and cooperation from a variety of individuals as well as departments.
  • Hands-on, flexible, and responsive to dynamic fast paced work environment.
  • Capability of multitasking and managing several initiatives.
  • Strong team player with a continuous improvement mindset.
  • Experience in Redzone Productivity and compliance module a plus.
  • Bi-lingual (English/Spanish) is a plus.

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