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Kore.AI Developer

2 months ago

Malvern, United States Crox Consulting Inc Full time

Role : Developer Kore. AI

Location : Malvern, PA

Fulltime Position (USC, GC Only)


Job Description

Role: Developer Kore. AI


Must have strong expertise in either Java or Python, Node.js

● Skillset should have the following JSON, Redis / MongoDB, Web Sockets

● Knowledge of AI, NLP, ML, Chat bots will be added advantage.

● Knowledge on Linux / Unix flavours

● Experience in Web Services using REST, SOAP

● Knowledge of different authentication and authorization techniques

● Candidate must have hands on experience in server-side programming independent of technology

● Strong knowledge of code documentation and handover

● Experience building scalable, high-available mission-critical platforms

● Exposure to any of the cloud platforms like AWS/GCP/Azure

● UI-side development experience in any one of the technologies Java Script /Angular.JS /

React.JS/Vue.JS


Technology requirements:

• Min 4+ yrs hands on KORE.ai, SmartAssist, IVR Technologies, Java, Java Script, Python

• Good experience on Conversational AI Platform

• Exposure to Gen AI and its concepts with conversational AI Products

• Good experience in understanding the business requirements and creating chatbots in Kore.ai XO Platform, Search Assist

• Experience on Node Js used for chatbot backend technology

• Good experience in Design and Solution Architecture for creating chatbots & voicebots using Kore.ai

• Provides subject matter expertise in building bots using Kore.ai across domains (voice, web agent assist).

• Expertise in applying the build once/deploy multiple strategy for bots across chat, voice and agent assist.

• Expertise in troubleshooting Kore.ai errors.

• Expertise in translating business requirements into a bot dialog flow using the key features of Kore.ai.

• Ability to lead technical design sessions with cross-functional teams (developers, UX designers, data analysts, product owners)