Director of Commercial Building Solutions

Director of Commercial Building SolutionsBe the leader who shapes the future of facility solutions in the Seattle market. If you're a builder of teams, a driver of growth, and a visionary who loves turning strategy into impact, this is your opportunity. As the Director of Commercial Building Solutions, you'll lead a high-performing division that delivers more than 20 essential facility services ensuring our clients' buildings operate at their best every single day. Your leadership will directly influence revenue growth, market expansion, team success, and the client experience.City Wide's CBS division is rapidly expanding, and we're looking for a leader who can elevate our service offerings, strengthen our market presence, and lead a talented team with clarity and purpose. This is a role where your decisions move the needle fast.What You'll DoStrategic LeadershipSet and execute growth strategies that expand CBS service offerings and market impactOwn KPIs tied to sales, service quality, and client experiencePartner with executive leadership on budgeting and forecastingEvaluate market trends and competitors to guide strategic decisionsSales & Business DevelopmentLead the CBS sales team to win, retain, and grow commercial clientsOversee bids, pricing strategies, and proposal submissionsStrengthen long-term client relationships and identify cross-selling opportunitiesAchieve individual sales goalsProject OversightEnsure projects are delivered on time, on budget, and to high-quality standardsMonitor contractor performance and resolve escalated client issuesAlign contract deliverables with client expectationsTeam LeadershipHire, mentor, and develop top-tier sales and project management talentConduct coaching, performance reviews, and growth plansBuild a culture centered on accountability, collaboration, and service excellenceVendor & Contractor ManagementMaintain a strong network of reliable subcontractors and vendorsNegotiate contracts and ensure compliance, safety, and service qualityConduct evaluations and proactively address performance gapsAdditional ResponsibilitiesLaunch new service strategies and pilot programsEnhance operational systems and integrate CRM/technology toolsMaintain up-to-date training materials and job descriptionsApprove all bids and ensure sales documentation accuracyConduct field evaluations and performance reviewsStay knowledgeable on industry trendsCollaborate cross-functionally to share leads and insightsEnsure compliance with OSHA and safety standardsHow Success Is MeasuredRevenue growth (monthly/quarterly)Client satisfaction and retentionOn-time, on-budget project completionNew and renewed service contractsVendor performance metricsTeam retention and performanceRequirementsBachelor's degree in Business, Construction Management, or related field (preferred)3+ years of leadership experience in facility services, construction, or project managementProven B2B sales success and revenue growth experienceUnderstanding of commercial building systems and maintenance practicesExcellent communication, negotiation, and leadership skillsExperience with Microsoft Office, CRM systems, and project management toolsValid driver's license and ability to travel locallyPhysical & Environmental RequirementsFrequent standing, walking, and sittingOccasional lifting up to 25 lbsAbility to navigate job sites and commercial facilitiesExposure to variable environments; PPE may be requiredBenefitsCity Wide offers a competitive salary, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision, PTO and 401k.