Office 365 Engineer

3 weeks ago


Cincinnati, United States Smart IT Frame LLC Full time

Responsibilities:

Migration Planning and Execution:

  • Assess the current Google Workspace environment and develop migration strategy to Office 365.
  • Coordinate with stakeholders to understand requirements and priorities for migration.
  • Plan and execute the migration process, including data transfer, user provisioning, and testing.
  • Troubleshoot and resolve any issues that arise during the migration process.

Office 365 Administration:

  • Manage user accounts, licenses, and permissions within the Office 365 environment.
  • Configure and maintain Office 365 services such as Exchange Online, SharePoint Online, and Teams.
  • Monitor system performance and troubleshoot any technical issues that may arise.
  • Implement security best practices to ensure the integrity and confidentiality of company data.

User Support and Training:

  • Provide technical support to end-users for Office 365 applications and services.
  • Develop and deliver training materials and sessions to help users maximize their productivity with Office 365.
  • Act as a subject matter expert for Office 365, assisting users with troubleshooting and best practices.

Documentation and Reporting:

  • Maintain comprehensive documentation of Office 365 configurations, processes, and procedures.
  • Generate reports on system usage, performance metrics, and security incidents as needed.
  • Use insights from reports to identify opportunities for optimization and improvement.

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven experience as an Office 365 Engineer, with specific expertise in migration from Google Workspace to Office 365.
  • In-depth knowledge of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
  • Strong understanding of cloud technologies and best practices for security and data protection.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.
  • Strong problem-solving skills and attention to detail.
  • Microsoft certifications such as MCSA: Office 365 or MCSE: Productivity are a plus.



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