Chief of Staff to the Founder

Chief of Staff to the Founder - Boston, MALocation: Boston, MA (Remote) Type: Full-TimeWe're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.The OpportunityWe are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. This is primarily an internal role; you'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly.Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:Leading AI transformation projects with clientsLeading fundraising efforts for funds or clientsManaging investment fundsManaging CEOs at client organizationsDriving sales initiatives at Human AgencyLeading talent recruitment and hiringServing as CEO of a venture studio companyManaging client project deliveryDriving value through data and analytics for clientsLeading go-to-market initiatives for clientsYou'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (hiring systems, GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength our people. If you thrive on turning ambitious ideas into reality and building the scaffolding that makes a fast-growing startup actually work, this is your role.Key ResponsibilitiesStrategic Execution & Founder PartnershipPartner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metricsOwn end-to-end execution of founder-level special projects and organizational initiatives, from scoping and planning through delivery and measurementMaintain focus and accountability across the founder's portfolio of priorities; proactively identify conflicts, dependencies, and risks before they become problemsPrepare high-quality executive materials (strategy briefs, decision memos, board materials, organizational roadmaps) that drive alignment and enable confident decision-makingServe as a strategic thought partner to the founder, pressure-testing ideas, surfacing options and trade-offs, and ensuring initiatives align with company strategy and capacityInternal Systems & OperationsBuild and continuously improve the internal operating systems that allow Human Agency to scale: hiring infrastructure, resource allocation processes, team capacity planning, and cross-functional coordination mechanismsDesign and implement hiring systems that support our 25-30+ person growth target in 2026 without overwhelming the existing team, including interview frameworks, candidate evaluation rubrics, and onboarding processesOwn resource allocation and capacity planning across the organization, ensuring the right people are working on the right priorities at the right time, and that no one is stretched unsustainably thinEstablish organizational rhythms that create alignment without bureaucracy: leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structuresIdentify operational bottlenecks and inefficiencies; design and implement solutions that increase organizational velocity while maintaining qualityCross-Functional Leadership & CoordinationOrchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teamsServe as a neutral coordinator and problem-solver when initiatives span multiple departments or require difficult trade-offs between competing prioritiesRepresent the founder's office in key internal discussions, ensuring the founder's priorities and perspective are understood even when they can't be in every meetingBuild strong working relationships across the organization; earn trust as someone who gets things done without ego and acts in the company's best interestCommunications & Organizational TransparencyEnsure crisp internal communication on company strategy, priorities, and decisionstranslating founder-level thinking into clear, actionable guidance for the broader teamPrepare the founder for key meetings, presentations, and decisions; provide relevant context, background materials, and recommended talking pointsMaintain visibility on organizational health metrics and key initiatives; proactively surface issues and opportunities to leadershipWho You AreExperience & Skills5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positionsDemonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happenStrong systems thinking and process design capability, you don't just execute tasks, you build the infrastructure that makes future execution easier and more scalableExceptional project management and coordination skills across multiple concurrent workstreams with competing priorities and timelinesHigh proficiency with modern collaboration tools (Google Workspace, Asana/Notion, Slack) and comfort with AI-powered productivity toolsOutstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiencesBonus: Experience in high-growth startups, venture studios, or AI/tech companies; background in talent operations or organizational design; proven success driving business development in B2B environments; exposure to board-level strategy and operationsMindset & TraitsMission-driven operator with deep commitment to Human Agency's values and visionSystems builder, not just task executor, you think about sustainable processes, not one-off solutionsHigh agency and bias for action, you see what needs to happen and make it happen without waiting for permissionCalm under pressure with excellent judgment about when to escalate vs. solve independentlyEgo-free collaborator who earns trust through delivery, not title or authorityIntellectually curious with strong learning agility, comfortable moving between strategic thinking and tactical executionComfortable operating in ambiguity, you thrive when there's no playbook and create clarity from complexityConsiderationsEducation: Bachelor's degree or equivalent experience; an advanced degree in a relevant field is a plusEthics: Commitment to ethical practices and responsible business operations