Director, Network Operations

Director, Network OperationsLaunch Your Career with Cook SystemsSince 1990, Cook Systemsa certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trustand in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take offSummaryWe are seeking an experienced Senior Network Operations Manager to lead our department in developing business and technology standards and best practices. This role is responsible for overseeing all network operations, integrating new network technologies, and ensuring high levels of performance and reliability. The ideal candidate will provide strategic direction and mentorship to junior staff while maintaining accountability for departmental results.ResponsibilitiesDevelop and implement business and technology standards and best practices for the department.Manage all aspects of network operations, including integration of new technologies such as wireless.Establish enterprise service levels for data and voice networking equipment and software applications.Oversee development of procedures and processes for enterprise network operations.Ensure capability to support new technologies and maintain network performance and reliability.Provide strategic direction and coaching to junior management staff.Report frequently to the Chief Information Officer or IT Chief Operating Officer.Required SkillsBachelor's or Master's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.Minimum of 10 years of IT and business/industry work experience.At least 3 years of leadership experience managing large, cross-functional teams or projects.Proven experience in data communications software and hardware, network administration, support, and maintenance.Senior-level management experience in network operations and management functions.Strong strategic direction skills and ability to influence senior-level management and key stakeholders.At Cook Systems, we don't just offer jobswe build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unumbecause your family's security matters.Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six monthsbecause long-term success deserves a strong foundation.At Cook Systems, you're not just an employeeyou're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.