Deployment & Operations Manager

4 weeks ago


New York, United States FeedbackNow Full time

FeedbackNow has just spun out of a public company and is poised for accelerated growth. We are seeking an executive who can efficiently manage & execute on our current North American operations (installations, maintenance, service, inventory management, etc) and also strategically transition us into a higher growth model by finding strategic partnerships, developing advanced self-installation solutions, and creating different operational models for new products and verticals. This is a high-growth position for a cutting-edge company; urgency, accountability, and a can-do approach are must-haves. Travel is frequent; the right candidate will not be hesitant to get their hands dirty with on-site work, especially in the beginning

NYC or Boston-based preferred


Key duties will include:


Deployment:

  • Build a scalable, optimized & automatized hardware delivery model.
  • Align cross-functional teams to ensure on-time, high-quality deployments.
  • Scale deployment functions through efficient client onboarding and training.
  • Create self-installation tools and streamline remote support.
  • Develop partnerships with third-party installers and maintain quality controls.
  • Implement cost-effective deployment and fast-track product adoption.
  • Implement process to control and measure deployment speed and efficiency.


Support / Maintenance:

  • Oversee client support requests, focusing on troubleshooting and replacement processes.
  • Establish scalable procedures for regular and on-demand maintenance services internally as well as with third party installers.
  • Optimize and implement processes for device maintenance cost control and reporting.
  • Develop proactive client communication tools to report malfunctions and maintenance needs.


Inventory Management / Forecasting:

  • Develop efficient supply chain coordination and optimization strategies with Sales and product development.
  • Design scalable and automatized warehousing and inventory management systems.
  • Improve stock tracking and reporting tools.
  • Oversee quality control, inventory maintenance, and local supplier sourcing.


More info:

A bachelor's degree & 10 years experience are strongly desired.

Location in NYC or Boston is preferred, but exceptions can be made for the right candidate.



  • New York, New York, United States Empire State Full time

    Job SummaryThis role is responsible for the design and management of the ConnectALL Office (CAO) grant programs, providing day-to-day oversight of program operations and deployment of ConnectALL projects.Key ResponsibilitiesDesign and administer broadband deployment programs, including technical and legal requirements, applicant eligibility, application...

  • Head of Deployment

    1 week ago


    New York, New York, United States Fronstage Ventures Full time

    Job DescriptionAt Frontstage Ventures, we're revolutionizing the employer healthcare market with our innovative Healthcare as a Service (HaaS) model. We're seeking a seasoned Head of Deployment to lead the successful rollout of our healthcare solutions to key clients.This role requires a strategic operator who can design and implement deployment programs,...


  • New York, New York, United States EOS Full time

    WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.Customer satisfaction and commitment to superior quality of service are our top business priorities, along...


  • New York, New York, United States EOS Full time

    Job DescriptionEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Product Manager

    2 weeks ago


    New York, New York, United States Capital One Services, LLC Full time

    About the RoleWe are seeking a highly skilled Product Manager to join our Cloud Native Deployment team. As a Product Manager, you will be responsible for designing and delivering best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards.You will work...


  • New York, New York, United States Axion Ray Full time

    About Axion RayAxion Ray is a pioneering company that empowers manufacturers to improve the quality and safety of innovative products through cutting-edge artificial intelligence. Our mission is to create a proactive management platform that leverages the latest advances in AI to solve real-world problems.Job Title: Engagement DirectorWe are seeking an...


  • New York, New York, United States Randstad US Full time

    Job SummaryWe are seeking a skilled Windows 11 Deployment Technician to join our team at Randstad US. As a key member of our IT team, you will be responsible for deploying Windows 11 systems to end-users, ensuring seamless integration with existing infrastructure, and providing top-notch technical support.Key ResponsibilitiesDeploy Windows 11 systems to...


  • New York, United States Software Guidance & Assistance Full time

    Software Guidance & Assistance, Inc., (SGA), is seeking an experienced Windows 11 Deployment Specialist for a Contract assignment with one of our premier Financial Services clients in lower Manhattan, NYC. Location: Onsite 5 days per week plus occasional nights and weekends. We are seeking a skilled contractor to assist in the deployment of Windows 11...


  • New York, New York, United States Software Guidance & Assistance Full time

    Job Title: Windows 11 Deployment SpecialistSoftware Guidance & Assistance, Inc. (SGA) is seeking an experienced Windows 11 Deployment Specialist for a Contract assignment with one of our premier Financial Services clients in lower Manhattan, NYC.Job Summary:We are looking for a skilled contractor to assist in the deployment of Windows 11 desktops and laptops...

  • Product Manager

    2 weeks ago


    New York, New York, United States Capital One Services, LLC Full time

    About the RoleWe are seeking a highly skilled Product Manager to join our Delivery Experience team at Capital One. As a Product Manager, you will be responsible for designing and delivering best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards.Key...


  • New Orleans, Louisiana, United States Culture Amp Full time

    About the RoleWe are seeking an exceptional Senior Account Manager to join our team at Culture Amp. As a key member of our Account Management team, you will be responsible for driving expansion and retention across a regional and segment-focused Book of Business.Key ResponsibilitiesBuild a pipeline of opportunities 3x your quota for current quarter and going...


  • New York, United States Software Guidance & Assistance Full time

    Software Guidance & Assistance, Inc., (SGA), is seeking an experienced Windows 11 Deployment Specialist for a contract assignment with one of our premier Financial Services clients in lower Manhattan, NYC. Location: Onsite 5 days per week plus occasional nights and weekends. This is a temporary 3-month contract, intended to be an interim role, ideal for...

  • Technical Lead

    4 days ago


    New York, New York, United States CoSM Full time

    Job SummaryThe Technical Lead will play a key role in executing the physical installation and deployment of C360 systems in arenas around the globe.This hands-on role will be responsible for ensuring that technical setups are completed efficiently and effectively at various locations around the world.The Technical Lead will facilitate the seamless execution...


  • New York, New York, United States Fairstead Full time

    Job SummaryWe are seeking a highly skilled Network Deployment Technician to join our team at Fairstead. As a Network Deployment Technician, you will play a critical role in supporting the Network Deployment Team by installing, configuring, and troubleshooting network infrastructure.Key ResponsibilitiesNetwork Design and Installation: Participate in design...


  • New York, New York, United States Govcio LLC Full time

    Job Title: Journeyman Telecommunications Deployment EngineerGovCIO LLC is seeking a highly skilled Journeyman Telecommunications Deployment Engineer to join our team. As a key member of our telecommunications team, you will be responsible for providing technical expertise and support for the installation, configuration, and maintenance of telecommunications...


  • New Carrollton, United States Omm IT Solutions Full time

    Please Note: The project site is located at New Carrollton, MD or remote contractor site within the Washington D.C. Metro area.Active IRS MBI clearance is preferred.Candidates in the local to Washington, D.C. metropolitan area are preferred, however other locations will be considered.Commuting expenses will not be reimbursedDescription of Assignment: Work in...


  • New York, United States Fairstead Full time

    ResiBridge is looking for a Network Deployment Technician to work on team and solo missions to support the Network Deployment Team by racking, stacking, and cabling networking cabinets; pulling, terminating, and testing copper and fiber optic cables; configuring and provisioning off-the-shelf wireless PTP and PTMP radios; and resolving network performance...


  • New York, United States Fairstead Full time

    ResiBridge is looking for a Network Deployment Technician to work on team and solo missions to support the Network Deployment Team by racking, stacking, and cabling networking cabinets; pulling, terminating, and testing copper and fiber optic cables; configuring and provisioning off-the-shelf wireless PTP and PTMP radios; and resolving network performance...


  • New York, New York, United States Fairstead Full time

    Network Deployment TechnicianResiBridge is seeking a skilled Network Deployment Technician to join our team. As a key member of our Network Deployment Team, you will be responsible for installing, configuring, and troubleshooting network infrastructure, including fiber optic cables, routers, switches, and wireless radios.Key Responsibilities:Participate in...

  • Product Manager

    1 week ago


    New York, New York, United States Capital One Services, LLC Full time

    Job DescriptionCapital One is seeking a Product Manager to join our Delivery Experience team. As a Product Manager, you will be responsible for designing and delivering best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards.You will work with...