Central Customer Service Rep

1 day ago


Norwell, United States CleanHarbors Full time

Environmental Central Customer Service RepresentativeClean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office. Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.Why Work for Clean Harbors?Health and Safety is our #1 priority, and we live it 3-6-5Competitive wagesComprehensive health benefits coverage after 30 days of full-time employmentGroup 401K with company matching componentOpportunities for growth and development for all the stages of your careerGenerous paid time off, company paid training and tuition reimbursementPositive and safe work environmentsResponsibilitiesEnsures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all timesPlays an active role in promoting teamwork, ownership, premier customer service and quality within the organizationProvides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platformEnsures timely resolution to any customer issuesAccomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.Possesses knowledge and ability to promote all Clean Harbors servicesInteracts with sales and operations personnel to ensure they have knowledge on customer feedback/service issuesEffectively manage all accounts, inclusive of proactive and reactive calling in accordance with department proceduresResponsible for the data integrity of the proactive call and milkrun programSpecific tasks assigned by managementCentral Customer Service activities include, but not limited to:Account setup/modificationsProfile creationQuoting/AgreementsSchedulingOrder managementQualificationsWondering what to expect in starting your career with Clean Harbors? Click here to view a Day in the Life Video40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.Join our safety focused team today To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com.Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.Clean Harbors is a Military & Veteran friendly company.Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.



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