Director, Digital Engagement

Director, Digital Engagement And InnovationBe a part of a global team that is inspired to make a difference in the lives of people living with rare disease. At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding - both professionally and personally - because we are making a difference. We are passionate about what we do. We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission - to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community. At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.Position Summary: We are seeking a highly organized and strategic Director, Digital Engagement and Innovation to join our Medical Affairs Digital Engagement and Innovation team. This role will report to the Head of Digital Engagement and Innovation and be responsible for driving capability evolution, digital transformation, and operational excellence across Medical Affairs. The ideal candidate will lead various digital initiatives, including AI integration, digital content strategy coordination, and medical affairs process optimization, ensuring the seamless adoption of innovative solutions. This individual will play a key role in aligning digital engagement strategies, data analysis, and efficiency enhancements within Medical Affairs. This role offers an exciting opportunity to shape digital transformation in Medical Affairs, leveraging AI, analytics, and digital strategies to drive innovation and efficiency.Responsibilities:Digital Innovation Leadership (30%)Lead the execution of digital transformation initiatives within Medical Affairs, ensuring adoption of emerging technologiesPartner with key stakeholders to implement innovative digital solutions to enhance engagement and operational efficiencyManage the execution of digital campaigns and technology deployments (e.g., SPROUT management)Manage the assessment and optimization of AI initiatives and other pilot programs to enhance engagement and efficiencyAssist in evaluation and integration of new digital technologies into Medical Affairs workflowsSupport the leadership in building capability in the organization from a process, people and technology perspective to continue to drive adoption of digital solutionsDocument and share best practices for digital innovation projectsDigital Operations Coordination (20%)Oversee the end-to-end execution of digital initiatives, ensuring alignment with Medical Affairs objectivesMaintain operational timelines, resource allocation plans, and status reportsTrack deliverables and maintain comprehensive documentation of digital workflowsDrive cross-functional collaboration to streamline digital project executionDigital Engagement and Content Management (20%)Lead the pull through of digital newsletters, website updates, and other digital content initiativesCollaborate with agency partners and internal stakeholders for content development and approvalEnsure compliance with medical, legal, and regulatory review processesManage content calendars and editorial schedules to align with Medical Affairs strategyCongress & Scientific Meeting Support (10%)Oversee digital execution for major medical congresses in collaboration with the Congress Excellence process (e.g., WCN, NKF, ERA, ASN)Ensure timely website updates and maintenance related to congress activitiesImplement and optimize digital congress strategies for enhanced engagementTrack and analyze congress-related digital performance metricsAnalytics & Reporting Support (20%)Lead the collection, organization, and interpretation of digital media and digital initiative performance dataDevelop and optimize DIME dashboards to provide actionable insights for strategic decision-makingProvide data-driven recommendations to optimize digital engagement strategiesCollaborate with commercial analytics teams to enhance reporting capabilities and strategic decision-makingEducation/Experience Requirements:Advanced degree in a related field (Pharmaceutical Sciences, Business, Communications, Digital Marketing, or similar). Equivalent combination of education and applicable job experience may be consideredMinimum 8 years of experience in digital operations, innovation, or implementation roles, preferably in healthcare or the pharmaceutical industry.Proven experience in digital content management, execution, and optimizationStrong expertise in analytics, reporting, and performance trackingHands-on experience with CRM systems and digital workflow management toolsExcellent organizational, project management, and time management skillsExceptional written and verbal communicationTravere Therapeutics, Inc. is an EEO/AA/Veteran/Disability Employer