Customer Service
3 weeks ago
Director Of Customer Service And Self-Pay Revenue Cycle OperationsThe Director of Customer Service and Self-Pay Revenue Cycle Operations is responsible for overseeing the end-to-end self-pay lifecycle across all markets, from patient billing through collections, bad debt placement, and financial assistance determination. This leader will serve as the enterprise subject matter expert for patient financial engagementensuring a compassionate, transparent, and high-performing billing experience that aligns with our mission and drives measurable improvement in self-pay cash performance.This role partners closely with the Consumer Experience (CX) team, Revenue Cycle Vendor leadership, and internal functional teams (Patient Access, Billing, Finance, and Market Operations) to ensure that the self-pay experience delivers both financial and patient satisfaction outcomes.Strategic LeadershipDevelop and execute the enterprise Self-Pay Strategy, balancing compassion and collections effectiveness.Partner with the Revenue Cycle Vendor to define and enforce service level expectations, escalation pathways, and measurable outcomes for patient statement delivery, inbound call experience, and self-pay A/R resolution.Collaborate with the CX Team to continuously improve patient communications, digital payment options, statement design, and tone consistency across all markets.Provide executive visibility into performance through metrics, dashboards, and data-driven insights.Operational OversightLead and monitor vendor performance for:Patient Billing and Statement StrategyBack-End Financial Assistance (including presumptive charity, policy adherence, and audit accuracy)Self-Pay Collections & A/R AgingBad Debt Strategy and Vendor ManagementEnsure compliance with federal, state, and Ascension charity and billing policies.Partner with Revenue Integrity, Billing, and Finance to ensure accurate patient balances and minimal preventable self-pay leakage.Oversee the transition from active A/R to bad debt placement, ensuring appropriate segmentation, recall strategy, and vendor accountability.Call Center performance improvement, including First Call Resolution, Average Speed to Answer, and Abandonment RatePerformance and Experience OptimizationDefine measurable KPIs for collection effectiveness, A/R aging, bad debt yield, and patient experience.Identify and drive root cause resolution for friction points in the billing and payment journey.Integrate feedback loops between CX, Vendor Operations, and internal leadership to enable rapid-cycle improvements.Champion digital engagement, self-service, and patient education initiatives that improve collection rates and reduce inbound call volume.
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Customer Service
2 weeks ago
Greenville, United States Long John Silver's Full timeCustomer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shift Flexible Scheduling Fun Work Environment Paid Training Advancement Opportunities Competitive Pay...
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Customer Service
1 week ago
Greenville, North Carolina, United States Pizza Hut Full time $25,000 - $35,000 per yearWorking at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business. Working with us...
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Customer Service/Sales
3 weeks ago
Greenville, United States Home Depot Full timeCustomer Service/Sales 1104 - N GREENVILLE SC Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Customer Service/Sales
3 weeks ago
Greenville, United States Home Depot Full timeCustomer Service/Sales 6554 - GREENVILLE Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates...
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Customer Service/Sales
3 weeks ago
Greenville, United States Home Depot Full timeCustomer Service/Sales 6554 - GREENVILLE Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates...
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Customer Service/Sales
4 weeks ago
Greenville, United States Home Depot (Retail) Full timeCustomer Service/Sales6554 - GREENVILLEJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in...
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Customer Service/Sales
5 days ago
Greenville, United States Home Depot (Retail) Full timeCustomer Service/Sales1104 - N GREENVILLE SCJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates...
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Customer Service/Sales
3 weeks ago
Greenville, United States Home Depot (Retail) Full timeCustomer Service/Sales1119 - GREENVILLE RELO (1101)Job DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Customer Service Coordinator
2 weeks ago
Greenville, United States IVC Full timeCustomer Service CoordinatorThe Customer Service Coordinator ensures seamless communication between customers and the customer service team. They are responsible for managing incoming inquiries, coordinating resolution efforts, and maintaining accurate records of customer interactions. The Customer Service Coordinator is a central point of contact for...
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Customer Service Associate
2 weeks ago
Greenville, United States Royal Farms Full timeCustomer Service Associate Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep. The...
