Customer Service Representative

3 weeks ago

Madison, United States QC Holdings-LendNation Full time

Customer Service RepresentativeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our teamThis position will work at Store 0252 located at 2925 E Washington Madison, WI 53704.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skillsAs a Customer Service Representative you will:Complete cash transactions for our customersInitiate customer loansContact customers about past due paymentsWork rotating shifts and some Saturdays. You will have Sundays offAs a Customer Service Representative you will need to bring:Excellent customer service skillsCash Handling experienceAbility to operate computers and standard office equipment preferredSafe, secure, reliable transportation and a valid driver's license and maintain auto insuranceAbility to work with minimal supervisionReliable attendance is an essential requirement of the positionMust be at least 18 years of ageMust have proof of eligibility to legally work in the United StatesWe offer our Customer Service Representatives:Monthly bonus programSteady hours, Paid Time Off, Paid HolidaysBENEFITS:401(k)Dental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insurance*Benefits available to full time employees. Each benefit available at varying lengths of employment.ABOUT THE COMPANYQCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.QCHI / LendNation is an Equal Opportunity Employer

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