Sales Representative, C.A.T.S. Academy

7 days ago

Fort Lauderdale, United States Florida Panthers Full time

Sales Representative, C.A.T.S. AcademyThe Florida Panthers Hockey Club is looking for the next key piece to join our team and help build the excitement at Amerant Bank Arena. In this fast paced, competitive and fun office culture we are looking for future sales and service leaders who want to be a part of something special and start their careers in the sports industry. As a Representative of C.A.T.S. Academy with the Florida Panthers, you will learn the foundations for selling in the sports and entertainment industry, best practices and hone your business writing skills. As a team member, you will generate excitement and drive revenue by selling memberships and ticket packages within a high-energy environment to local businesses, individuals and group/organizations. You will maximize sales opportunities each day through outbound sales efforts including, face to face meetings, phone calls, and e-mails. This role will also assist in the servicing of current members during peak times in the season. We encourage open communication and expect our Sales and Service Representatives to assist in generating new ideas to improve our service standards and increase ticket sales while aggressively trying to help the team on the ice by providing a home ice advantage at Amerant Bank Arena.Specific duties include but are not limited to:Responsible for maximizing revenue through sales of Florida Panthers ticket packages including Territory Memberships, Partial Plans, Group tickets and Premium seating options (including Suites, Loge Boxes, Amerant Bank Arena, Corona Beach House and Glass Seat locations)Make 70+ outbound touch points dailyConduct a minimum of 3 face-to-face sales appointments and/or tours weeklyActively self-prospect and research new sales leads and potential clients through various platformsBuild and enhance current relationships to grow account base through repeat business and referralsMeet or exceed weekly and monthly ticket sales goalsAssist in servicing current Territory membership accounts throughout the season as assignedHandle incoming calls from sales prospects and existing clientsUtilize Salesforce CRM software to manage customer accountsWork home games and other events to support ticket sales initiativesProvide excellent service through phone calls, emails, written communication and in-person visits in the office and special eventsParticipate in all ticket sales events, game duties, sales trainings, and meetingsParticipate in Florida Panthers Foundation events in the communityQualifications:Highly motivated, competitive and committed to the sports industry with a desire to be successfulPrevious sales experience is preferred but not requiredStrong communication and computer skillsSuperior time management skills and presentation skillsAbility to work nights, weekends and holidays as needed, in addition to traditional business hoursPassion for a growth-oriented career in ticket salesDetail-oriented and organized; ability to handle several projects at onceAny experience working for a team, athletic department or events is beneficialBilingual is an assetPosition Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

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