Customer Service Inside Sales Rep
3 weeks ago
This is a full-time hourly position in a very busy service center that includes benefits & vacation time. Position reports to our office in the Millard area.
We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency.
Bilingual is a plus.
Hours are M-F, 8 am to 5 pm. Salary is $16-$18/hour, depending on experience.
We are a casual work environment.
Essential Duties and Responsibilities include the following:
- Talks with customers by phone or in person and receives orders
- Determines charges for parts requested
- Accounts Receivable duties
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Other duties may be assigned.
Qualifications include the following:
- Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs
- Demonstrates accuracy and thoroughness
- Strong organizational skills
- Is consistently at work and on time.
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