Director / General Manager / Team Leader / Sales Manager

KidStrong General ManagerAt KidStrong, we help parents build stronger, smarter, more athletic kids. We help parents discover their child's superpowers and build future-ready kids who are confident making friends, running the playground, and raising their hands high in the classroom. In other words we shape them to Win at LifeHere in West Chester, we are rapidly growing and looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.The Role & ScheduleKidStrong General Manager would focus on developing a team of coaches, training, and member experience.Ideal candidate must also be comfortable speaking to parents/guardians regarding "the why" behind the KidStrong curriculum and experience in leading a team.Community engagementHQ LiaisonJob QualificationsWe have an immediate need for high-energy, hyper organized, passionate leader.This leader must pose a high caliber approach to organization and be a self motivator that is hungry to meet and beat goalsMust have the ability to work a flexible schedule, including at least evenings per week (last class ends at 7 pm) and weekends (at least 1 weekend morning)Passion for working with peopleExcellent verbal and written communication skillsBe able to lead a team and have a drive for excellenceStrong work ethic, integrity, and professional demeanorPrevious experience in managementCPR certified is a plusPositive, motivating, and effective interpersonal communication skillsCustomer service based experienceSales experience in selling memberships is a plusDirector ResponsibilitiesOversee CenterEnsure Sales Goals are metEffectively utilize a CRM and Sales systems.Lead / Train Leadership team and CoachesOversee Marketing PlansCommunity EngagementDrive Revenue Streams of the businessMake sales phone calls, respond to emails and generate new business.Manage existing memberships.Achieve Director Certification through the HQ Training and Certification teamBuild and maintain relationships with KidStrong families to align with our core values (Families do not leave KidStrong)Continuously assess and document performance of CoachesOnboard, manage, train and evaluate coaching candidatesMonitor and ensure staffing levels are met while continually recruiting future talentAttend monthly HQ programming rollout to learn ensuing month's programmingLead team meetings as required and support center level initiatives in center maintenance, training, brand consistency etc.Daily completion of administrative tasks including but not limited to: membership management, customer service inquiries, reporting of daily KPIs, and membership and retail billingManage center level stock of inventory and suppliesManage the expenses and overall profitability of centersManage Daily, Weekly, and Monthly cleaning and maintenance of the centerMaintain dynamic, fun, motivational environmentProvides effective decision making regarding customer service issuesThe Studio Director must be flexible and adaptable to shift hours as needed to make sure the studio runs at optimal and leads and members are communicated with quicklyAs the lead for the sales function, the Studio Director must execute a lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parentsProvides and maintains the highest level of customer serviceWork closely with Assistant Manager and Area Developer on seamless process for observations, trials, and enrollmentsFind, schedule, and assist in the execution of community eventsPerformance based bonuses allow for unlimited potential Career development and paid training also availableCompensation: $40,000.00 - $50,000.00 per yearOur People :- Want to work with great people- Want personal and professional growth- Want to make an impact