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Aftermarket Service
3 months ago
Guidant is an experienced energy measurement solutions business serving emerging and established energy markets across the globe. Our solutions are comprised of products, technologies, software and services that monitor, manage and automate infrastructure in a variety of critical, high-stakes environments. Our solutions optimize the processing, transportation, distribution and storage of a variety of conventional and alternative energy sources, making them safer, more efficient and more productive.
The Aftermarket Service & Revolve Manager leads the Aftermarket Organization/Field Service. You will lead Field Service Engineers and technicians with activities necessary to schedule, deploy and execute superior services. You will be responsible for designing and implementing business strategies to penetrate new markets and create additional opportunities for service and remanufactured equipment. Revenue growth for this business segment is a priority. You will be responsible for Project Management of strategic customers in relation to Remanufactured Equipment and the implementation of strategic programs, processes, procedures, and policies which will have an organizational impact. You will follow IQ and align with our integrated business planning strategies.
Your Areas of Knowledge and Expertise that Matter Most for this Role:
- Bachelor’s degree preferred.
- Typically 10+ years’ experience in the field and 3+ years supervisory and/or management experience.
- Proven experience as a leader, with the ability to build a strong team environment, provide mentorship and recognition to employees.
- Proven experience to implement strategic programs, policies, and processes to achieve business results.
- Must possess and demonstrate a strong mechanical aptitude.
- Must demonstrate strong interpersonal, communication, and organizational skills, with proficiency in planning and negotiation.
- Ability to be available on off hours to support field technicians on site and after-hours coverage.
- Must be able to operate within a strong team environment.
- Proficient with MS Office applications and SAP operation.
- Ability to prepare and deliver presentations and reports to senior management.
- Ability to independently establish work tasks to successfully meet expectations
