Brand Ambassador

2 weeks ago

Mason, United States Apex Systems Full time

Client: InstaCart

Title: Brand Ambassador

Pay Rate: $24/hourly

Store Location - Kroger: 2090 Crown Plaza Dr. , Columbus, OH 43235

Contract Duration: 3-months, PART TIME 30-40 hours a week

MUST BE ABLE TO WORK WEEKENDS


Shifts:

10:00 a.m. – 3:00 p.m.

3:00 p.m. – 8:00 p.m.

10:00 a.m. – 8:00 p.m.


Hard Qualifications:

  • Any previous working experience as an on-site promoter, or in retail, hospitality, and/or customer service
  • Clean Resume
  • Can work part-time and onsite


ABOUT THE ROLE

As the Brand Ambassador, you will be the face of the Caper Cart and be the first impression for our brand and the stores we represent.


ABOUT THE JOB

● Engaging with customers as they enter the store; demonstrate how the Caper products work and encourage usage

● Assisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkout on the cart

● Acting as the go-to resource for all customer and store team needs by resolving customer or cart issues as they arise

● Gathering feedback from customers on their experience and reporting to the Caper team

● Ensuring that opening and closing tasks are completed to ensure cart availability for customers

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