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Chief Program Officer
4 weeks ago
Chief Program OfficerThe Chief Program Officer (CPO), reporting to the President / CEO as a member of the Senior Leadership Team (SLT), is responsible for ensuring that Mel Trotter Ministries (MTM) maintains the program offerings necessary to maximize both Mel Trotter Ministries (MTM) facilities and community-wide presence in support of the Missions' Vision Statement: to demonstrate the compassion of Jesus Christ toward anyone experiencing hunger and homelessness. This includes establishing the goals, impact measures, and strategic direction of all MTM programming.ProgramsThe Program's role is responsible for developing a well-structured plan of action that will develop and support all program implementation, execution, and continuous evaluations. In addition, the Program's role is responsible for coordinating various interrelated tasks, which include:Designing, directing, implementing, and disseminating objectives and operational strategiesDeveloping, processing, and monitoring evaluation toolkits and indicators to measure program performanceThrough supervision of the CEO:Ensure that each of our ministries maintain the staffing presence and posture necessary to maintain a welcoming ministry environment, striking a balance between offering a wide "front door" while also ensuring facility safety.Ensure MTM is maximizing our guests experience within our ministry environments as teaching platforms for the socio-emotional growth necessary for long-term housing stability.Ensure that MTM is proactively engaged with external partners, crucial for our facility-based success: Public Safety; Neighborhood Associations; Business, General Improvement, and Maintenance Districts; immediate neighbors; etc.Ensure that MTM maintains the intake protocols necessary to meet external compliance requirements and ensure that we are best positioned to offer informed referrals to our guests and participants.Ensure that MTM's unique approach to meeting guests and participants on their Spiritual Point of Needs is maintained through Chaplain & Ministry engagement.Through supervision of the Chief Program Officer ensure that MTM maintains the case management approach necessary to ensure that we are aiding more than housing placement, but rather long-term housing stability and success.Minimum QualificationsBachelor's degree in a related field required; advance degree in a related field preferred. A minimum of seven years of demonstrated high-level leadership success developing and implementing comprehensive programs of comparable size. A combination of education and experience can be substituted. Must have a passion for and solid understanding of MTM mission, vision and values. Experience with team management with a clearly articulated management philosophy which supports high performance and employee retention. Must be a strong relationship builder and communicator with experience leading diverse work teams and developing an organization-wide strategy for program excellence. Candidate must excel in engaging community partners and partnering with CEO and the Board of Directors. Experience in program development, evaluation, and strategic growth, as well as an understanding of volunteer-supported organizations, and a fluency in databases that support program management. Exceptional financial, organizational, project management, people management, and administrative skills are essential and expected. Strong verbal and written co
