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Senior Manager, Product Quality Management
4 weeks ago
Senior Manager, Product Quality ManagementJohnson & Johnson Vision, a member of the Johnson & Johnson family of companies, is recruiting for a Senior Manager, Product Quality Management located in Irvine, CA (Preferred) or Milpitas, CA.Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.Your unique talents will help patients on their journey to wellness.Through partnership with Supply Chain (Ops, Value Stream), R&D, QA, and commercial leadership, this position leads the monitoring, analysis and improvement of all aspects of brand quality from NPI through to the customer as well as the communication back to commercial on the brand health, to improve brand equity. In parallel to the field performance, work with regulatory and quality systems both at an operating company level and an enterprise level, to look at the health authorities' compliance landscape and incorporate proactively in the improvement strategy.As a result, the position leads the strategic 10-year overview quality plan per brand addressing patient needs, using a combination of new product and improvement approaches.Key responsibilities:Partner with commercial organization, regional offices, Regulatory and Complaint handling to gather all short-and-long term information on the brands as they relate to performance in the fieldFor new products, partner with R&D leadership to modify the new product development to optimize product quality. Position has the accountability assess these launches as they relate to Product quality and has the scope to accelerate, modify or delay new product launchesFor existing products, partner with Supply Chain Leadership to assess and implement modifications to the manufacturing processes and lead the strategy of manufacturing improvements as they relate to product quality.In order to execute the strategy, the position relies on two Engineering groups who are dedicated to the Product Improvements: NPI Quality Engineering and Customer Experience Engineering. These groups represent over 20 engineers. They conduct the technology research, and implementation of the strategy led by Product Quality Management in synch with R&D and Supply chain engineering. The position will lead the over-arching CAPAs on the topic.On the other side of the spectrum the position is also accountable for short-term brand decisions. Any brand-wide deviation from the design intent will be reviewed and assessed. Product decisions in these cases are co-owned with the site quality leader. Will have signature authority on non-conformances and change control for assigned product lines.Accountable and signatory for quality plans, control plans, major changes and validations.Responsible for communicating to all levels of the organization and integrating the brand quality plan into the overall product value stream with specific and quantifiable business outcomes.This position is measured by the brand scorecard health which includes internal Quality metrics (NCs, Quality events), external Quality metrics (such as Customer complaints), Supply chain metrics (such as COGS) and Commercial metrics (such as adherence to BP).Adheres to environmental policy and procedures and supports department environmental objectives.Qualifications:Education:University / Bachelor's Degree or equivalent is required. Bachelor's Degree or equivalent in Statistics/Engineering/Science or Technical/MBA Degree or equivalent is preferred.Experience and Skills:Required:8-10 years of experience in Medical Device Industry, Statistics or Process Engineering.Excellent communication, interpersonal and organizational skills.Understanding of the New Product Introduction (NPI) process.Thorough understanding of GMP/ISO regulations, validation regulations.Strong leadership, mentoring skills.Demonstrated management abilities.Demonstrated leadership ability over several functions.Business sense and experience.Able to build cost savings and growth business cases.Preferred:3+ years of experience in at least 2 of the 3 following domains: Quality, R&D & Manufacturing.Understanding and application of principles, concepts and practices of statistical methods.Excellent technical understanding of manufacturing equipment and processes.Demonstrated experience in technical improvements process.Other:Up to 25% domestic and international travel is required.Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.Required Skills: Business Alignment, Collaborating, Compliance Management, Fact-Based Decision Making, Good Manufacturing Practices (GMP), ISO 9001, Mentorship, Organizing, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Regulatory Environment, Standard Operating Procedure (SOP), Tactical Thinking, Technical CredibilityPreferred Skills: Business Alignment, Collaborating, Compliance Management, Fact-Based Decision Making, Good Manufacturing Practices (GMP), ISO 9001, Mentorship, Organizing, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Regulatory Environment, Standard Operating Procedure (SOP), Tactical Thinking, Technical CredibilityThe anticipated base pay range for this position is $122,000 - $212,750. The expected base pay range for this position, in the Bay Area, is $142,000 - $244,950. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation up to 120 hours per calendar year, Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year, Holiday pay, including Floating Holidays up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year. Additional information can be found through the link below.
