Program Manager

About Playmakers NashvillePlaymakers Nashville is a membership-based 501(c)(3) nonprofit dedicated to advancing and empowering women who work in or aspire to work in the sports industry. Through strategic programming, professional development, and community building, we create pathways for women to thrive in sports business.Position OverviewPlaymakers Nashville seeks an experienced Program Manager to lead and execute the day-to-day operations of our growing, mission-driven organization. This strategic role requires a self-starter who can translate vision into action, manage multiple work streams, and drive operational excellence. The ideal candidate brings entrepreneurial energy, nonprofit expertise, and a deep passion for advancing women in sports.The role offers meaningful leadership development, including hands-on experience working closely with our Board of Directors and the opportunity to build and manage key operational initiativesproviding real managerial experience in a fast-growing organization.This is a full-time, hybrid staff position based in Nashville, TN, requiring regular in-person collaboration for meetings, events, and operational management. Playmakers Nashville offers a competitive salary.Key ResponsibilitiesOperational LeadershipOversee day-to-day operations, including financial management, staff and volunteer oversight, compliance, and logistics across all organizational workstreams: Programming/Events, Personal & Professional Development, Marketing & Communications, Membership, Fundraising, Partnerships, and Finance & Strategy.Develop and implement operational systems, processes, and infrastructure to support organizational growthEnsure seamless coordination and communication across all functional areasManage organizational calendar, timelines, and project deliverablesWork very closely with co-founders & board of directors, collaborating on all projectsProgram & Event ExecutionLead planning and execution of member programs, networking events, and professional development opportunitiesCoordinate logistics for all organizational events and initiativesTrack program metrics and measure impact against organizational goalsMembership OperationsOversee membership management systems and member experienceDevelop retention strategies and member engagement initiativesManage membership communications and benefits deliveryFinancial & Administrative ManagementSupport budget development, expense tracking, and financial reportingManage and monitor budgets for programs and events to ensure fiscal responsibility.Oversee financial management systems and collaborate with accounting partners or bookkeepers to ensure accuracy and compliance.Ensure the organization adheres to all nonprofit, financial, legal, and safety regulations.Maintain organizational records, contracts, and compliance documentationCoordinate with board members, committees, and external partnersStrategic SupportCollaborate with leadership on strategic planning and organizational developmentIdentify operational efficiencies and recommend improvementsSupport fundraising and partnership development initiativesStaff and Volunteer OversightSupervise, train, and support staff, interns, and volunteers to ensure aligned performance and accountability.Foster a positive, mission-driven workplace culture that supports teamwork, inclusion, and professional growth.Lead recruitment, onboarding, and development processes for staff and volunteers.Compliance and Risk ManagementEnsure compliance with nonprofit and sports industry standards, including IRS regulations, state filings, and insurance requirements.Develop and implement internal controls, policies, and risk management procedures to safeguard the organization.Maintain organizational compliance with safety protocols and reporting obligations.QualificationsRequired:Minimum 8 years of professional experienceMinimum of 3 years of operational management experience in a business, nonprofit, or mission-driven organizationProven track record of successfully running an office or business operationsStrong business acumen with demonstrated ability to think strategically and execute tacticallyExceptional project management skills with the ability to manage multiple priorities simultaneouslyExcellent communication and interpersonal skills, with the ability to clearly convey information and collaborate across diverse teamsStrong organizational skills, attention to detail, and the ability to build and maintain efficient systemsSelf-starter mentality with a high degree of initiative and problem-solving abilityProficiency with standard business software and willingness to learn new systemsPassion for empowering women in sports and commitment to diversity, equity, and inclusionStrongly Preferred:Nonprofit operations experience, particularly with membership organizationsExperience in the sports industry or sports-related organizationsBackground in event planning and program managementFamiliarity with fundraising operations and donor managementExperience working with boards of directorsCompetenciesEntrepreneurial Mindset: Takes ownership, identifies opportunities, and drives solutionsOperational Excellence: Creates order from complexity and implements effective systemsRelationship Builder: Cultivates strong partnerships internally and externallyStrategic Thinker: Sees the big picture while managing tactical detailsAdaptable: Thrives in a dynamic, growth-oriented environmentMission-Driven: Deeply committed to advancing women in sportsWhat We OfferOpportunity to shape the operations of a growing organization, making a real impactCollaborative, mission-driven work environmentDirect involvement in advancing women's leadership in sportsHybrid work model: Flexibility to work remotely while maintaining a consistent in-person presence in Nashville for meetings, events, and operational oversight.Professional development opportunitiesTo ApplyPlease submit your resume, cover letter describing your relevant experience and interest in Playmakers Nashville, and three professional references to info@playmakersnashville.orgPlaymakers Nashville is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from women of all backgrounds, particularly those with connections to or experience in the sports industry.Location: Nashville, TNPosition Type: Full-Time, Benefits Eligible (ie, PTO)Work Environment: Hybrid (remote and in-person mix)Compensation: 60-70K, based on experience. Reports to: Co-Founders