Library Clerk

Library AssistantThis is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk.

Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

Acceptable experience and training includes graduation from high school, excellent customer service skills with all ages, and experience in a public library setting is desired. Required special qualifications include passing a post-employment offer physical examination, drug screen, and background check.

Knowledge, skills, and abilities include skill in using current library technology and operating systems, ability to provide outstanding customer service, both in person and on the telephone, ability to interpret and apply library policies and procedures, ability to correctly spell, use proper grammar, and make simple mathematical calculations, ability to conduct regular cash register accounting functions, ability to accurately type 30 wpm using a keyboard, ability to use Microsoft products to create word documents and spreadsheets, ability to work in a fast-paced public service environment as a member of a team, and ability to meet assigned project deadlines. Essential physical abilities include sufficient clarity of speech and hearing to be able to communicate effectively, sufficient vision to be able to produce and read library materials, sufficient manual dexterity to write legibly, operate a keyboard, and access relevant library materials, sufficient mobility to be able to transport materials and equipment, and ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves.

Examples of essential work include checking out and receiving materials and collecting fines and fees at the public service desk, providing exemplary service to library customers, managing interactions with customers with tact and diplomacy, creating and maintaining customer records and accounts, proficiently using a variety of library technology and operating systems, accurately handling money transactions, providing training and direction to library aides, and additional duties as assigned. To apply, send resume and letter of application to Deputy Director Jon Hobbs (jthobbs@dmpl.org), 1000 Grand Avenue, Des Moines, IA 50309.

Applications from candidates must be received by 5:00 pm, Monday, January 26, 2026. Unofficial transcripts will be requested at the time of an interview.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Jon Hobbs via email or hard copy of interest in this position before the closing date and time.