Guest Experience Lead

3 weeks ago

Chicago, United States McDonald's Full time

Guest Experience LeadFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.Perks & Benefits:Competitive pay from $14.25 to $16.20 per hour plus cash incentivesEmployee discounts and free mealsPaid sick leave and/or paid time offTuition reimbursement and/or educational assistanceTraining and advancement opportunitiesWeekly direct deposit401k plan*Medical, dental, and vision benefits*And much, much more *Available to full-time employees in select locations.This role is vital to the guest experience because you'll:Lead the experience: Check in with guests and make sure they are enjoying themselvesBe the solution: Handle guest concerns and provide resolve to their satisfactionUnderstand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environmentBe in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay featuresTo be successful in this position, you'll need:A humble and hospitable demeanor;Passion for helping and serving others (customers and fellow team members);A desire to learn and grow; andThe ability to communicate effectively and anticipate customer needsEqual Employment Opportunity and Our Value of InclusionMcDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

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