Telecom Messaging

Duration: 4+ Months Contract

Job Description:

• The Technical Program Manager in this position will work on the Partner Engineering team for the Messages application to help OEMs and carriers with the information that will minimize friction in preloading the app for new device launches.
• This TPM will work with the test team to run the validation test cases on reference devices for early detection of issues and update the documentation to track the progress for external and internal stakeholders.
• This TPM will also monitor the performance metrics and compose reports on a periodic basis.

Responsibilities:

• Work closely with Engineering and Partner Engineering teams to align on project goals, outcomes, and implementation details.
• Lead messaging testing effort for different carriers and OEMs for key features.
• Draft thorough test plans for messaging launches and features.
• Troubleshoot/triage issues, driving resolution with cross functional teams, internal and external stakeholders.
• Track/triage issues using buganizer.
• Set up and maintain carrier partner’s access to reporting, metrics, documentation.
• Keep track of all test devices critical inventory information systematically (e.g. IMEI, manufacture, current owner, existing build #, latest build #).
• Project planning test schedule and execution to meet critical milestones.
• Interface with cross-functional teams to share and analyze test results.
• Run a weekly review of the open issues as needed for critical milestones.
• Monitor metrics, trends to highlight any red flags.
• Work with Test teams (ENGPROD) to coordinate/automate where possible.
• Interface with partners to share key project milestones, issues, and test results.

Experience:

• 5+ years experience in the telecommunications industry.
• 3-5 years technical project management experience.

Skills:

• Communications Management
• Continuous Improvement
• Execution and Governance
• Managing Organizational Change
• Planning
• Stakeholder Management
• Technical Judgment

Education:

• Bachelor's Degree.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

Recruiter Details:

Name: Ashik

Email: ashik.a@ustechsolutionsinc.com

Internal Reference Id: 24-07665