Housekeeping Supervisor
2 weeks ago
Housekeeping SupervisorThe Housekeeping Supervisor at The Cooper Hotel plays a critical leadership role in ensuring that all guest rooms, suites, and public spaces at the hotel meet the highest levels of cleanliness, luxury presentation, and maintenance in accordance with Forbes 5-Star standards. This position is responsible for supervising room attendants, housepersons, and public area attendants during daily operations. The ideal candidate will lead by example, provide coaching, conduct detailed inspections, and ensure an immaculate and welcoming environment that reflects refined Southern hospitality.Duties & Responsibilities:Supervise and coordinate the daily activities of assigned housekeeping team members, ensuring all rooms and public areas are cleaned and serviced on time and to exacting standards.Conduct detailed inspections of guest rooms, corridors, public spaces, and back-of-house areas to ensure cleanliness, proper setup, and Forbes-standard presentation.Monitor progress and reassign duties as needed based on occupancy and workflow.Communicate room status, out-of-order rooms, and any service issues with Front Office and Engineering in real time.Lead pre-shift briefings to review guest arrivals, VIPs, group blocks, special requests, and safety topics.Train, mentor, and support new and existing staff in cleaning techniques, equipment usage, service etiquette, and Forbes standards.Provide ongoing coaching and feedback; escalate any performance issues to leadership as appropriate.Foster a respectful, professional, and team-oriented environment with a focus on excellence.Respond promptly and professionally to guest requests or concerns, ensuring timely follow-up and service recovery where needed.Coordinate with Guest Relations and Front Office for VIP room setups, amenities, and turndown preferences.Verify that guestroom supplies, linens, and amenities are fully stocked and in pristine condition.Monitor supply usage and report inventory needs to the Housekeeping Coordinator.Ensure equipment is properly maintained and that safety protocols are followed at all times.Report any maintenance issues, damage, or lost-and-found items immediately per hotel procedures.Uphold strict adherence to OSHA safety regulations, chemical handling procedures, and hotel sanitation policies.Support emergency response efforts and ensure team members are trained in evacuation and safety protocols.Required Skills & Experience:High school diploma or equivalent required; associate's or bachelor's degree in Hospitality or related field preferred.Minimum 23 years of housekeeping experience in a luxury hotel or resort, with at least 1 year in a supervisory or team lead capacity.Prior experience working in a Forbes 5-Star or AAA Five Diamond property strongly preferred.Strong attention to detail, organizational skills, and guest service mindset.Excellent communication skills; bilingual preferred.Proficiency with housekeeping systems is an advantage.Physical Requirements:Must be able to walk, stand, reach, stoop, bend, and lift for extended periods.Ability to lift up to 3040 lbs and push housekeeping carts.Flexible to work mornings, evenings, weekends, and holidays as needed based on business levels.Must be able to resolve problems, handle conflict, and make effective decisions under pressure.Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
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Housekeeping Supervisor
1 week ago
North Charleston, United States Moody Full timeAt Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the...
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Housekeeping Supervisor
2 weeks ago
Charleston, South Carolina, United States Hyatt Place Hyatt House Charleston Historic District Full timeJOB SUMMARYThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.QUALIFICATION STANDARDSEducation & Experience:At least 2 to 3 years of progressive experience in a hotel or a related field required.High School...
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Courtyard Charleston
1 week ago
Charleston, United States Aimbridge Hospitality Full timeJoin Our Team as a Housekeeping SupervisorAs a Housekeeping Supervisor, you're the behind-the-scenes hero making sure every guest's stay is spotless and unforgettable. You'll lead a hardworking team, keep daily operations running smoothly, and step up when the Housekeeping Manager is away. From fresh linens to flawless rooms, you set the standard for clean,...
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Charleston, United States West Virginia Staffing Full timeHousekeeping SupervisorDelaware North Gaming is seeking a full-time Housekeeping Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Housekeeping Supervisor, you will supervise housekeeping team members and ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience. If you...
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Charleston, West Virginia, United States The Mills House Full timeProperty DescriptionThe Mills House offers an exciting opportunity for job applicants looking to be a part of a historic and prestigious hospitality team. Located in the heart of Charleston, South Carolina, our hotel boasts a rich heritage and timeless elegance, providing a unique and upscale experience for our guests. As a team member, you will have the...
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Charleston, South Carolina, United States Davidson Hospitality Group Full timeProperty Description:The Mills House offers an exciting opportunity for job applicants looking to be a part of a historic and prestigious hospitality team. Located in the heart of Charleston, South Carolina, our hotel boasts a rich heritage and timeless elegance, providing a unique and upscale experience for our guests. As a team member, you will have the...
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Charleston, United States Delaware North Full timeThe opportunity Delaware North Gaming is seeking a full-time Housekeeping Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Housekeeping Supervisor, you will supervise housekeeping team members and ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience. If you are...
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Housekeeping
2 days ago
Charleston, United States InTown Suites Full timeHousekeeping Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our housekeepers! Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy flexible scheduling, friendly workplace...
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Housekeeping
1 day ago
Charleston, United States InTown Suites Full timeHousekeepingWelcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our housekeepers! Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy flexible scheduling, friendly workplace...
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Assistant Housekeeping Manager
1 week ago
Charleston, United States Salamander Hospitality Full timePOSITION OBJECTIVEUnder Supervision of the Director of Housekeeping, the Housekeeping Assistant Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity,...