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Business Resiliency Consultant

2 months ago

Chicago, United States Brooksource Full time

Business Resiliency Consultant

Client: Health Insurer

Location: Preference to Chicago or Naperville office, 1-3 days a week onsite

Contract: 3 Month Contract to Hire (possibility of extension)

Pay: $50-$60 /hr. on W2 with benefits, We can not work C2C for this role


Overview

Our client is deploying a new Go-To Market strategy for how they bring in National Accounts and New clients. With this exciting new strategy, comes new business risks, business processes, technology, etc. Our client is looking for a Business Resiliency consultant to join their Governance team to incorporate operational risk management into a business resiliency plan.


Responsibilities

  • Stakeholder Interviews: Conduct in-depth interviews with lead stakeholders including sales team, brokers, and other key personnel to investigate potential vulnerabilities.
  • Documentation & Reporting: Document stakeholder responses, compile findings
  • Schedule meetings with business leaders to document contingency strategies
  • Identify weaknesses and gaps that may impact meeting requirement timeframes and develop crisis management processes
  • Provide weekly status reports
  • Develop tabletop business continuity exercises
  • Collaboration: Work cohesively with the current team lead to support the creation and refinement of a business resilience playbook, provide support in meetings, follow-ups, and documentation to ensure information is accurately captures and organized
  • Communication: Effectively communicate with current governance team, project managers, business, sales, and marketing teams
  • Provide assurance and mitigate risk to ensure process will not be disrupted by an incident or crisis event
  • Document contingency strategy such as employee loss, facility loss, technology loss, and supplier loss

Skillset

  • Experience in Business Continuity/Business Process Management
  • Operational Risk Management is a great addition but not requirement
  • Exceptional organization skills and attention to detail
  • Strong proficiency in Microsoft Excel and other project management tools
  • Excellent communication and documentation skills with a disciplined approach to follow-ups and reporting
  • Curious and self-starter mindset
  • 3+ years of experience of Project Management experience
  • Experience working in a fast-paced, high impact environment managing multiple tasks
  • In-depth understanding of governing process