FRONT DESK AGENT
4 weeks ago
Front Desk AgentAre you a social and outgoing individual? If so, we are looking for a Front Desk Agent to join our guest services team at Hyatt Place Jacksonville AirportOverview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.Potential Career Paths:Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of OperationsKey Duties & Responsibilities:Resolve guest complaints, ensuring guest satisfaction.Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Maintain positive guest relations at all times.Resolve guest complaints, ensuring guest satisfaction.Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.Obtain assigned bank and ensure accuracy of contracted monies.Keep bank secure at all times.Answer department telephone within 3 rings, using correct greeting and telephone etiquette.Process all guest check-ins.Verify registration card information with the guest.Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.Direct Bell Person to escort guest and transport their luggage to the room.Handle overbooked or walked in guests.Accept and record wake-up call requests.Monitor, send and distribute guest faxes.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).Resolve discrepancies on the room status report with Housekeeping.Match the bucket check to in-house guest ledger report; report discrepancies to Manager.Process all check-outs.Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.Education and Experience:High School Graduate or General Education Degree (GED).One year previous experience in a similar position in a hotel.Basic computer skills required.Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
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Front Desk Agent
1 week ago
Jacksonville, FL, United States Hyatt Place Jacksonville Airport Full timeAre you a social and outgoing individual? If so, we are looking for a Front Desk Agent to join our guest services team at Hyatt Place Jacksonville Airport! Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or...
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Front Desk Agent
2 weeks ago
Jacksonville, FL, United States Hyatt Place Jacksonville Airport Full timeAre you a social and outgoing individual? If so, we are looking for a Front Desk Agent to join our guest services team at Hyatt Place Jacksonville Airport! Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or...
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Front Desk Agent
2 weeks ago
Jacksonville, FL, United States Hyatt Place Jacksonville Airport Full timeAre you a social and outgoing individual? If so, we are looking for a Front Desk Agent to join our guest services team at Hyatt Place Jacksonville Airport! Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or...
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Front Desk Agent
1 week ago
Jacksonville, United States Pyramid Global Hospitality Full timePyramid Global Hospitality - JobID: J9ff06961b19f415b9ca80123669f15af-1 [Guest Service / Concierge] As a Front Desk Agent at Pyramid Global Hospitality, you'll: Greet guests warmly and efficiently handle check-ins and check-outs; Provide information about hotel services and local attractions; Manage reservations and room assignments; Handle guest inquiries...
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FRONT DESK AGENT
1 week ago
Jacksonville, United States Crestline Hotels & Resorts Full timeCrestline Hotels & Resorts - JobID: Jab1a569a7f194e07abd48288aca4f8bb-1 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels & Resorts, you'll: Greet guests and manage check-in/check-out processes efficiently; Handle guest inquiries and provide information about hotel services and local attractions; Maintain accurate records of room...
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Front Desk Agent
4 hours ago
Jacksonville, Florida, United States Monument Imaging Full timeFront Desk / Patient Services Rep – Imaging Center (Weekends)Outpatient imaging center seeking a reliable, friendly Front Desk Representative for weekend coverage.Responsibilities:Greet and check in patientsVerify demographics and insuranceSchedule appointments and answer phonesCollect co-pays and maintain patient confidentialityQualifications:Front desk...
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Front Desk Agent | Jacksonville Holiday Inn
2 weeks ago
Jacksonville, United States Shaner Hotel Group, Inc. Full timeProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professio Front Desk, Agent
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Front Desk Agent
1 week ago
Jacksonville, United States Pyramid Global Hospitality Full timePyramid Global HospitalityWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to...
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Front Desk Agent
3 weeks ago
Jacksonville, United States MCR Hotels Full timeCourtyard By Marriott Jacksonville Flagler CenterCleanliness and friendliness!The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.Duties and Expectations1. Happy GuestsGuest Relations: Greet guests happily upon arrival and throughout their stay with a smile.Name Use: Use the guests' names whenever possible, ensuring...
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Night Auditor/Front Desk Clerk
2 hours ago
Jacksonville, North Carolina, United States Microtel Inn & Suites Full timeFront Desk Agent / ReceptionistWe are seeking a qualified front desk agent with a high level of professionalism and effective decision making .Applicant must have strong interpersonal and administrative skills.Key Requirements:Please have solid referencesSuccessful history as a front desk agent or related hospitality experienceMust have a flexible work...
