Group Sales Manager

4 weeks ago

Pittsburgh, United States Fairmont Pittsburgh Full time

Company Description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Job Description

Summary of Responsibilities:

Reporting to Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to:

  • Responsible for meeting and exceeding personal sales booking goals & call activity goals (monthly, quarterly and yearly)
  • Responsible for identifying key SMART action steps for each quarter that will achieve booking goals
  • Assist in planning and implementing strategies and action plans to increase group business
  • Required to conduct active prospecting efforts to develop new business within new and existing accounts to generate long term success for the hotel
  • Conduct best in class site inspections to showcase hotel product and services and convert business
  • Entertainment of clients as appropriate to build and strength relationships.
  • Travel as appropriate to various industry and company related client events in key feeder markets
  • Utilization of Opera Sales & Catering sales system in compliance with FH&R and Fairmont Pittsburgh standards
  • Involvement in industry associations and local community organizations by participating in monthly meetings and committee role as appropriate
  • Staying familiar with industry trends via appropriate publications
  • Ability to think strategically about hotels niche in business community and where to pursue business leads for all segments of hotel
  • Follow up on leads in respective territory both by telephone and by written correspondence within 1 hour timeframe
  • Participate in all required meetings (weekly sales meetings and morning sales and catering lead meeting). Participating in on going brainstorming sessions.
  • Adhering to all Fairmont Hotels & Resorts sales standards
  • Participation required at sales training including Situational Selling, Negotiation Training, shop score of 90% company goal
  • Participate in all Fairmont Hotels & Resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
  • Maintain positive relations with all Guests, Vendors, Colleagues and Global Sales Offices within respective market.

Qualifications

Qualifications:

  • Three or more years of related experience, preferably in the Luxury Market.
  • Bachelor's degree or master's degree required, ideally in a related field.
  • Must be a clear communicator, able to confidently interact with VIP’s and Senior Executives.
  • Must be computer literate and proficient in MS office and be able to fully utilize Opera Sales and Catering System. Knowledge of lead generation programs an asset.
  • Must have a valid driver’s license.

Additional Information

What is in it for you:

  • Competitive salary and flexible benefit plans
  • Generous PTO allowances
  • Employee rates at Accor properties in NCA region
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

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