Freight Broker Dispatch

Freight Broker DispatchCandidates must have previous experience as a freight broker to be considered.Pay $28.00 - $30.00 Per hourShift/hours Monday Friday, 8am-5:00pmSummary:To provide excellent customer service to carriers, customers, vendors and alike via telephone, email and in person. To assist in any and all areas as directed by management which includes but is not limited to: Answer all incoming phone calls assisting with questions pertaining to billing, dispatch, rate quotes, tracking, etc. Assist with Accounts Payable and Accounts Receivable which includes customer billing and carrier invoices. Process incoming mail and distribute accordingly. Process outgoing mail. Assist management when neededEducation Requirements/Work Experience Requirements:High School diploma.Previous customer service and dispatch experience required. Knowledge of small business functions.Daily Job Functions:Monitor emails throughout the dayAnswer incoming callsObtain rate quotes via phone, email or websiteNegotiate carrier ratesWork with carriers and customers on shipment movementSchedule pick upsOnboard and vet new carriersRequest carrier insuranceProcess AP/ARProcess incoming mail via postal serviceScan documentsPost loads to Load Boards (Internet Truckstop/ DAT)Submit carrier dispute chargesProcess damage/loss freight claimsProcess Reconsignments / RedeliveriesTrack pickups and shipments in transitVerify ratesRequest older invoices from carriersUpload forms, dispatch and BOL's to shipment profileAssist Atlanta officeCompensation / Pay Rate (Up to): $29.00 - $30.00 Per Hour