Operations Manager

Operations Manager - Packaging and Customization ServicesThe Operations Manager for Packaging and Customization Services (PACS) is responsible for the execution of production operations within an assigned facility. This leader will uphold organizational policies and makes decisions guiding productivity, quality, efficiency, and continuous improvement of production to achieve revenue and profit targets. Directs facility level support functions including finance, engineering, materials, quality assurance, and human resources. Ensures team member safety, security, training, and regulations are in place and aligned with GEODIS best practices. Responsible for all aspects of Operational Excellence throughout assigned facilities.GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.Your role on the team:Provides leadership and direction to operational team members responsible for executing PACS within the siteCoordinates, manages, and monitors the workings of all departments. Ensures production performance KPI's are tracked, and overall goals are set, maintained daily, and continuously improved. Understanding, tracking, and improving KPI's are vital to the Operations Managers success and the success of the organizationServes as the primary point of contact/liaison inside the site to the Americas' PACS leadership teamResponsible for meeting Line of Sight targets (REV, CM, DSO) inside area of responsibilityManage external organizational relationships with a focus on great customer service and growthEnsures campus and PACS regulations, guidelines and best practices are executed in all accountsServes as a LEAN champion; spending time inside the operation coaching team members to focus on safety, quality and productivityManages key operational information to establish clear production schedules and capacity capabilities align with customer forecastsCoordinates with campus leaders, HR and temporary staffing agencies to manage resource requirements to meet production schedulesDevelops plans for effective use of materials, equipment and employee resourcesFocuses on continuous improvement and growth opportunities for existing accounts through collaboration with campus and PACS leaders, engineering and supporting workstreamsReviews PACS P&Ls to identify improvement opportunities; coordinates with campus and PACS leadership to adjust execution that meets profit targetsWorks with PACS leadership and engineering to deliver competitive project quotes. Aligns with corporate and campus governance requirements including but not limited to the correct use of quote tools, the process to track wins/losses and archival of submitted quotesOther duties as required and assignedWhat you need: (requirements)Minimum of 3 years of experience supervising packing, light manufacturing and/or assembly operationsMinimum of 5 years of experience with packaging and displays including design, manufacturing, logistics and/or merchandisingPC literate with a command of Microsoft Office products such as Word, Excel and Outlook Essential SkillsAbility to read, analyze, and interpret financial reports, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, customers, and the general publicAbility to properly manage P&LAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situationsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formWhat you gain from joining our team:Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employmentAccess wages early with the Rain financial wellness appHealth, dental, and vision insurance after 30 days of employment401k matchPaid maternity and parental leaveAccess to career development, employee resource groups, and mentorship programsEmployee discountsAccess to employee perks like fitness class discounts and free access to a relaxation and meditation appFree financial wellness programsDaycare discount programOpportunities to volunteer and give back to your community.+ moreEqual Opportunity Employer