Customer Service/Warehouse Support Associate

4 weeks ago

Maple Grove, United States Minnesota Staffing Full time

Customer Service Rep/Warehouse Support AssociateEstablished and growing company in Maple Grove looking for a Customer Service Rep/Warehouse support associate to join their team Responsibilities include all duties related to customer service and warehouse operations. Must possess a teamwork attitude and be willing to take on all Customer Service & Warehouse related tasks. This is a good position for those who like a change every now and then. A plus to gain experience in 2 positions This position will serve to streamline communication between customers and our warehouse to reduce response times to customer needs.Responsibilities and Duties:Assist customers with requests via phone or emailRead orders and find product in warehouseUse forklift to prepare needed product for shipmentCommunicate with warehouse team to meet customer needsAssist in warehouse operations as neededMaintain a positive, team-focused attitudeMinimum Education Required Skills and Qualifications:High school diploma or GEDAbility to lift up to 50 lbs. with occasional team-lift on heavier itemsPrevious Microsoft Office experience requiredExperience with ERP software required; FACTS or Acumatica specific experience a plusForklift operator experience requiredPrior Customer Service experience requiredExcellent written and verbal communication skillsAbility to read orders accuratelyMinimum Experience Required:Requirements include 1+ years of Customer Service or shipping and receiving, with knowledge of ERP software (FACTS or Acumatica specific experience a huge plus)Prior forklift operator experience requiredJob requires lifting to 50-75 lbs.Job Type: Full TimeCompensation: $20.00 - $22.00 / HourlyPlace of Work: On-siteJob Benefits:Medical insuranceDental insuranceVision insuranceTerm lifeShort-term disability401(k)Employee assistance programPaid holidays, for qualifying employeesReferral programSick and Safe Time (ESST)Veterans Encouraged to Apply: YesPhysical Required: NoDrug Test Required: No

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