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Community Health Worker

1 month ago

Waterloo, United States UnityPoint Health Full time
Overview

The Community Health Worker works closely with the care team and is responsible for providing assistance to UnityPoint Clinic patients. Assists patients in identifying and accessing community based resources. Provide resource education, referral and follow-up to necessary resources to ensure optimal health outcomes.

Why UnityPoint Health?

  • Commitment to our Team - For the third consecutive year, we‘re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker‘s Healthcare for our commitment to our team members.
  • Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what‘s right for the people we serve.
  • Benefits -Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you‘re in.
  • Diversity, Equity and Inclusion Commitment- We‘re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development- We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at .


Responsibilities
  • Promotes positive customer relations in dealing with patients, visitors, and other employees.
  • Interacts with clients to promote a full range of health services; determines the benefit of each health program after assessing clients‘ willingness to enroll in available programs.
  • Provide cultural and linguistic health education information and current resource materials to individuals and families.
  • Utilize a holistic approach (considering physical, psych/social, spiritual, educational, safety and related criteria) appropriate to the age of the clients served in the assigned service area.
  • Refers families to clinical, social, and financial support using an established algorithm to assess patient and family needs.
  • Assist patients with accessing community-based resources by supporting them with applications, transportation needs and follow up on any referrals made to ensure patient utilizes identified community based resources.
  • Advocate for individual and community health.
  • Enhance patient‘s ability to effectively communicate with healthcare providers.
  • Works with staff and providers to create a care plan and communicates with them regarding the status of referrals and outreach efforts.

Qualifications
  • High school diploma or equivalent.
  • Strong understanding of community based resources.
  • Experience as a direct care worker preferred
  • Familiar with the VNS Community Resource Directory and/or 211 preferred
  • Valid driver‘s license when driving any vehicle for work-related reasons.

  • Area of Interest: Behavioral Health Services;
  • FTE/Hours per pay period: 1.0;
  • Department: Internal Med - North Crossing;
  • Shift: Days;
  • Job ID: 157584;