Night Supervisor

1 month ago

Andrews, United States AccorHotel Full time

Job Title: Night Supervisor 

Location: St Andrews Scotland

Contract: Permanent Fulltime

We have a rare opportunity for a Night Supervisor to join our fantastic Front Office Team. As Night Supervisor you will oversee and supervise overnight services and security of guests and property in the absence of the Night Manager.

A little bit about what you will be doing:

  • Provide operational supervision during the night and quality service to the standard experienced during the day
  • Act as a point of contact for all guests during their stay and undertake management responsibilities at the resort. 
  •   Ensure the effective follow up of all guest requests as dictated by the Fairmont standards
  • To assist Night Manager in the training and development of the team and ensure that all things positive and negative will be handled in a discussion/conversational manner as per company policies. This will be performed via the creation and implementation of Standard Operating Procedures one on one colleague reviews discussion forms and ongoing departmental training

 


Qualifications :

  • A minimum of 2 years of experience in a similar role
  • Excellent English both verbal and written
  • Excellent presentation and customer relationship skills
  • Energetic and passionate to work
  • Innovative approach to work

Remote Work :

No


Employment Type :

Fulltime

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