Jewelry Consultant

2 weeks ago

Newton, United States Rinvio (Ignite Recruitment) Full time

Jewelry Consultant Chestnut Hill, MA


Luxury Retail Sales Experience: Minimum of one year of experience in luxury retail sales.


Weekend Availability: Willingness to work weekends. Most schedules for this position are from 10:00 AM to 7:00 PM, including weekends.


Join one of the most rapidly expanding jewelry companies in the United States.

- Unlock the potential to earn substantial quarterly bonuses, ranging from $1,000 to $1,500.

- Enjoy a robust benefits package, including comprehensive coverage for medical, dental, vision, paid time off (PTO), and holidays.


Communication and Presentation Skills: Excellent communication and presentation skills are essential for this position.


As a Jewelry Consultant, you will play a pivotal role in guiding customers through their jewelry purchasing journey, delivering memorable and personalized experiences. Your responsibilities include:


Customer Guidance: Assist customers in making purchases through both in-person and virtual appointments, ensuring each interaction is personalized and unforgettable.


Sales Lead Management: Effectively handle a high volume of incoming sales leads to achieve individual and team goals and revenue targets.


Online Customer Support: Proactively respond to online customer inquiries, offering sales assistance via live chats and phone calls, with a focus on providing a luxury customer experience that reflects the quality of our products.


Continuous Improvement: Review customer feedback surveys and online reviews, collaborating with your leaders to enhance the customer experience and improve sales performance.


Sales Strategy: Employ sales strategies and innovative problem-solving techniques to guide customers through various purchasing decisions, including ring settings and diamond selections.


Product Knowledge: Develop and showcase extensive product knowledge, particularly concerning our diamonds, gemstones, and fine jewelry.


ERP Utilization: Efficiently use our ERP system to manage tasks and facilitate cross-functional communication.


Brand Advocacy: Serve as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

  • Retail Sales Manager

    6 days ago

    Newton, United States Brilliant Earth Full time

    Retail Sales Manager - Chestnut Hill, MA The Retail Sales Managerwill build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team’s leader, you will foster an...