UNIT CLERK

3 weeks ago


New York, United States City of New York Full time

Unit ClerkThe Adult Protective Service (APS) is mandated by the State of New York to provide social, legal, and protective services to individuals 18 years of age and older who are unable to meet their essential needs for food, shelter, clothing, or medical care. APS ensures that medical and psychiatric services, eviction prevention, financial management, home care, legal services, and as a last resort, institutional placements are provided. The unit clerk performs moderately difficult and responsible clerical activities for all units in the office. The unit clerk is directly responsible for stocking and maintaining all necessary units' supplies, the general clerical responsibilities of the units such as message taking, case record retrieval, and section supply requisitions, document processing, document, or case updates in the APS case management system. The unit clerk supervises inters and intra city agency mail communication to insure efficient information sharing. Performs responsible clerical work in regard to the preparation of client case records for case management processing.APS is requesting to recruit one (1) Clerical Associate III to function as a Unit Clerk who will: perform difficult and responsible clerical operations, maintain caseworker rotation in APSNet system and coded forms, clear cases on APSNet databases to determine status of application, current unit assigned to, noting supervisor and caseworker are correctly reflected, troubleshoot with staff case action and data input, gather and sort received case information from inter-office, U.S. Mail, and faxed information, maintain schedules for the staff in the units as directed by Field Supervisor, prepare unit requisition forms for necessary section supplies, process incoming mail, respond to telephone inquiries, and reduce the necessity for in-person visits by callers.QualificationsQualification requirements include a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills requirement keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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