Quality Control Supervisor

1 week ago


Auburn, United States Alabama Staffing Full time

Quality Control SupervisorQuality Control Supervisor will ensure consistency across the portfolio in service and production. Analyze and report findings obtained from QR readers, and ABM SITE inspection tools. Provide ongoing training of all sites on ABM procedures, updates platform. Responsible for those client facilities and personnel under his/her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized. This Quality Control Supervisor will oversee approximately 70 buildings in a university setting with about 9 million square feet for custodial services.Specific Duties / Essential Job Functions: Conduct Quality Control Inspections Oversee and ensure Compliance Audits Interact with client on the Client Satisfaction Feedback and any Validated Client Complaints Maintain Inspection Reports from ABM's SITE system. Provide client with Key Performance Indicators as per contractually agreed upon. Compile and present client with Quality Assurance reports and updates Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements. Maintain positive relationship with client representatives. Monitor compliance with contractual and regulatory requirements in area of responsibility. Ensure that any injuries, incidents, accidents, etc. are documented, reported, and processed appropriately. Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards. Miscellaneous duties as assigned.Education: Associate degree or higher preferred or equivalent work experienceMinimum Skills / Experience: 3 or more years supervisory experience preferred. Excellent communication and leadership skills Budgeting, expense control and scheduling experience Ability to interact with all levels of organizations Excellent presentation, communication and writing skills. High energy level and enthusiastic Proficient in Microsoft Office Comfortable with having flexible hours. Strong analytical and organizational skills Ability to work in a team environment. Sense of urgency to complete tasks and meet deadlines; self-directed. Ability to handle confidential information. Ability to handle multi-faceted jobs with completing normal duties. Must be 18 years or older. Excellent communication skills required both verbal and written. Must be proficient with computer software, mainly Microsoft Office. Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change. Must be flexible to work outside of normal business hours occasionally. Must have valid driver's license.REQNUMBER: 137229ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.



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