Digital Operations Specialist

4 weeks ago


Hartford, United States Dahl Consulting Full time

Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Digital Operations Specialist for a contract position Interested? Get more details below.


  • Contract Duration: 3 month project
  • Worksite Location: Hartford, CT - Hybrid
  • Hourly Rate: $30-32/hr W2


Digital Operations Specialist Job Description:

This role is responsible for the intake of work assignments and helps to assess, categorize, prioritize and assign all incoming project requests for the Content Marketing and Web Strategy/Publishing Team. This role tracks progress of all project requests coming through the department to ensure assets are delivered on time and meet business needs.


What you’ll do as a Digital Operations Specialist:

  • Ensure all requirements for incoming project requests are clearly defined and adhere to the current process
  • Plan and track deadlines with internal teams and clients to ensure on-time delivery of all creative/content materials, including print, digital (web), interactive and social
  • Help to manage project development process for low business initiatives from initiation to closure as well as foundational work for our business units
  • Help to manage the smooth and seamless intake and workflow processes for the Content Marketing and Web Strategy/Publishing Team
  • Facilitate approval process through Workfront for content marketing deliverables ensuring compliance with Advertising and Marketing Materials policy
  • Manage content marketing operations including, content review process and project management, in order to effectively communicate to business partners and ensure the delivery of final, approved assets to Web operations team for final publishing process


What you’ll bring to the Digital Operations Specialist role:

  • Able to work with multiple clients on marketing campaigns and creative development
  • Proven ability to build strong internal team/client relationships and be a team player
  • Successfully work in a matrix organization
  • Must have solid customer service skills/abilities. Must be able to resolve conflicts peacefully and productively
  • Excellent organizational abilities, with strong attention to detail
  • Ability to prioritize and multi-task assignments
  • Strong communications skills -- oral, written, and presentation
  • Must demonstrate initiative and have a “can-do, whatever it takes to get it done” attitude


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