Help Desk Technician

2 months ago


LaGrange, United States Motion Recruitment Full time

Help Desk Technician II

6+ month Contract-to-Hire

Onsite in Lagrange, GA


Our client holds 90% of the market share for their manufacturing specialty, walk-off mats. You will work with a strong and growing team of support individuals to support all the company plants across the US and internationally. The position will be fully onsite in Lagrange, GA with potential travel to other plants.


Responsibilities

  • Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues.
  • Identifies, researches and resolves technical problems of moderate complexity.
  • Responds to telephone, email and on line requests for technical support.
  • Documents, tracks, and monitors the problem using applicable systems and tools.


Qualifications

  • Windows 7, 10, and 11 set up and support
  • Office 365 support and administration
  • Desktop and label printer support
  • SMB network basic troubleshooting and support
  • Desktop set up scripting


You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental, Orthodontia, and Vision Benefits
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • 401(k) with pre and post-tax options
  • Paid Sick Time Leave


Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.


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