Product Specialist
3 weeks ago
Title: Product Specialist Location: New York, NY Position Type: Full Time Compensation Pay Range:$130,000 Per Year Job Description: This role is based in New York, NY, and offers a full-time hybrid work environment. The successful candidate will act as a frontline product expert, addressing customer inquiries and resolving issues while collaborating with product and engineering teams. A strong technical aptitude is required, along with the ability to quickly adapt to new technologies. Key Responsibilities Respond to customer questions and product issues as the first line of support. Troubleshoot basic technical issues and escalate more complex problems. Develop and maintain FAQs, help center content, and internal documentation. Identify recurring issues and provide feedback to improve the product. Create support processes and playbooks for future scalability. Qualifications 1-3 years of experience in a relevant field such as analysis or consulting. Strong communication skills to interface with both customers and engineers. High level of initiative, curiosity, and resilience. Located in the New York metropolitan area or able to work in a hybrid setting. Experience with technical support, integrations, or SaaS tools is a plus. Core Technologies APIs | Scripting Languages | SaaS Platforms | Technical Documentation Contact Information Lee Masucci,LMasucci@itmmi.com Onboarding Expectations Learn more about our Onboarding Process here EEO Statement Learn more about our EEO policy here
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Product Specialist
1 week ago
New York, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
3 weeks ago
New York, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
2 days ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
2 weeks ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
6 days ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
2 weeks ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
1 week ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
12 hours ago
New York, NY, United States Luminance Full timeThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...
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Product Specialist
4 weeks ago
New York, United States Luminance Full timeAre you curious, confident, and eager to launch your career in technology ? Join us as a Product Specialist, where you’ll play a key role in helping businesses across the world understand and adopt cutting-edge AI technology. In this entry-level role, you’ll work closely with senior teams at an exciting range of organizations — from multinational law...
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Product Specialist
5 days ago
New York, New York, United States Macrobond Financial AB Full timeAbout UsMacrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors. Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of...
