Retail Production Associate

Application Deadline: 01/19/2026Excellent customer service skills are a must Shifts will be Monday through Friday from 7am-3:30pm. Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Monday through Saturday and 9:00 a.m. to 8:00 p.m. Sunday.Pay$15.95/Hr.This position is eligible for Daily Pay Work today, get paid today We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.Job SummaryThe Retail Production Associate I will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.Essential FunctionsMeets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.Sort donated items by type (books, media, textiles, housewares etc.) which include season, color, and quality of product.Hang, size, and price, tag, and prepare items to be sold on the sales floor.Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.Make decisions to price according to Goodwill standards of quality and value of product (Good, Better, Best), which may include researching the item's value on the internet or utilizing other company tools and standards.Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.Provide excellent customer service to fellow staff and customers; answer product questions as needed.Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).Follow all retail center policies and procedures.Ensures work areas are clear and organized and adhere to continuous improvement standards.Follow all safety processes and procedures to help provide a safe working environment for employees and customers.Cross-train in other departments or areas; act as a back-up for other areas as required.Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EducationA High school diploma or equivalent is preferred.ExperienceOne (1) year of retail experience is preferred.OtherMust have attention to detail and ability to make decisions.Ability to use basic technologies to be able to follow company standards.Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.Must have the ability to use a dolly and pallet jack as required.Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.Core CompetenciesCommunication, Level 1Customer Focus, Level 1Excellence, Level 1Knowledge and Skills, Level 1Teamwork, Level 1Trust, Level 1Functional CompetenciesTime ManagementEqual Opportunity Employer StatementGoodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.Physical RequirementsAttachment to Job Description.Job Title587 - Associate I, Retail Production Dept Number: Varies - Retail.Physical DemandsContinuously (5-8 hours)Frequently (3-4 hours)Occasionally (1-2 hours)NeverLiftingHeavy: 45 lbs & over - OCCASIONALLYModerate: 15-44 lbs - FREQUENTLYLight: 14 lbs & under - CONTINUOUSLYCarryingHeavy: 45 lbs & over - OCCASIONALLYModerate: 15-44 lbs - FREQUENTLYLight: 14 lbs & under - FREQUENTLYPushing/PullingFrequentlyReachingAbove Shoulder - FREQUENTLYAt Shoulder - CONTINUOUSLYBelow Shoulder - CONTINUOUSLYTwistingContinuouslyBendingFrequentlyKneeling/CrawlingFrequentlySquatFrequentlyClimbingUse of legs only (stairs) - OCCASIONALLYUse of arms & legs (ladders) - OCCASIONALLYHearingFrequentlyVisionVisual, close - CONTINUOUSLYVisual, distant - OCCASIONALLYVisual, depth perception - FREQUENTLYVisual, color vision - CONTINUSOULYHands/FingersSimple grasping - CONTINUOUSLYFine Manipulation - CONTINUOUSLYRepetitive Movements - CONTINUOUSLYWalkingFrequentStandingContinuouslySittingNeverSpeakingOccasionally#J-18808-Ljbffr