Product Manager

4 weeks ago


Charlotte, United States Charlotte Staffing Full time

Product ManagerThis role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features. The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery. Taking a holistic perspective, this position is responsible for defining the vision and experience across all relevant pieces of the ecosystem within their area of responsibility.Essential Duties And ResponsibilitiesFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.Partner to set Pricing and ensure billing follows all associated processes and procedures.Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.Work with Readiness to create client and teammate facing content.Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.Attend Agile ceremonies, as applicable.QualificationsThe requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experienceFive or more years of banking, financial services, or other relevant work experienceThree or more years of product, analysis, technology, and/or design experienceThree or more years of leading cross functional teamsEqual enthusiasm for high-level strategic planning and tactical daily executionExperience defining/driving vision of experience programs and/or partnership based programsExperience defining and delivering large-scale online initiativesProven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issuesAbility to lead cross-functional teams without formal authorityComfortable managing concurrent projects in a fast-based, results-driven environmentComfortable with ambiguity, leading work autonomously, and making independent decisionsExcellent skills in presentation, facilitation, communication, and negotiationExperience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/visionPreferred Qualifications:Previous experience working as a Product Manager for Agile team(s)Experience working with distributed teams (onshore/offshore)Certified SAFe Product Owner/Product Manager (or equivalent)Other Job Requirements / Working Conditions:Sitting Constantly (More than 50% of the time)Standing Frequently (25% - 50% of the time)Walking Frequently (25% - 50% of the time)Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.Travel Minimal and up to 10%Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site.



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