CTS Technologist

1 month ago

Richmond, United States Seneca Resources Full time

One of our top clients is looking for a CTS Technologist to join their growing team We encourage you to apply with your updated resume if interested.



Title: CTS Technologist

Duration: Full-time

Location: Richmond, VA


JOB SUMMARY: Deliver solutions for customers by understanding their needs & applications, developing and recommending appropriate products, providing proof of performance data, and offering insightful advice for technical & industry related questions.

Responsibilities

RESPONSIBILITIES:

  • Develop understanding of the client's industrial product line chemistry and claims.
  • Begin to develop deep understanding of industry and OEM test requirements, customer test requirements and associated specifications and how those tests can be influenced by chemistry.
  • Support the management of projects with CTS stage gate process utilizing Accolade software.
  • Understand and comply with the client's safety, quality and ethics policies and procedures.
  • Assist in providing proactive customer specific solutions, support, and guidance through effective and insightful face to face and written communications.
  • Develop and deliver presentations to internal and external customers.
  • Investigate and resolve routine customer concerns under supervision of CTS Manager or colleagues.
  • Assist CTS colleagues in the completion of required approval documentation and technical reports.
  • Interface with CTS, R&D, OEM, Sales and Marketing to gain an understanding of current and future market trends, requirements, and applications.
  • Interface with Marketing and Sales to ensure aligned customer account management.
  • Assure that complete ISO documentation is maintained on all IDO or quality related activities. Participate in ISO related activities and maintain an up-to-date understanding of the ISO function.
  • Understand and comply with safety regulations (Federal, State, etc.) and adhere to sound and safe laboratory practices in general.

Qualifications

EDUCATION & EXPERIENCE MINIMUMS:

  • Bachelor’s Degree in a relevant field
  • Demonstrated aptitude for the CTS function and have 2 years of relevant experience in the petrochemical or automotive industry and Sales & Marketing experience

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