Customer Support-Booking Specialist-Online

3 weeks ago

Madison, United States Navigate New Horizons Full time

Travel Specialist Booking and Customer Support Are you passionate about helping people plan their perfect trips? Join our team as a Travel Specialist and enjoy a rewarding, flexible career in the travel industry. From booking accommodations to resolving travel hiccups, youll play a vital role in ensuring clients have seamless and memorable experiences. Responsibilities Travel Planning & Coordination : Assist clients in booking flights, hotels, car rentals, and activities to create well-rounded travel experiences. Customer Support : Provide exceptional service via phone, email, and chat, answering inquiries, resolving issues, and ensuring high client satisfaction. Data Management : Maintain accurate records of bookings, payments, and customer interactions in our CRM system. Destination Expertise : Offer tailored advice on destinations, travel arrangements, and travel insurance options. Problem Resolution : Proactively handle travel issues such as flight cancellations or itinerary changes, providing timely solutions to minimize disruptions. What Youll Bring Experience : Prior experience in customer service or the travel industry is preferred but not required. Skills : Strong verbal and written communication skills with a customer-focused mindset. Proficiency in using travel booking platforms and CRM systems. Organization : Ability to manage multiple bookings and prioritize effectively in a remote setting. Problem-Solving : Quick and professional resolution of customer concerns. Flexibility : Willingness to work flexible hours, including evenings and weekends, to meet client needs across time zones. Education : High school diploma or equivalent required; additional certification in travel and tourism is a bonus. Why Join Us? Remote Work : Enjoy the freedom to work from home while being part of a supportive and collaborative team. Competitive Earnings : Competitive salary with performance-based incentives to reward your efforts. Business Opportunity : Enjoy the aspect of uncapped earnings with this 1099 business model Career Development : Access ongoing training and opportunities for professional growth in the travel industry. Exclusive Travel Perks : Enjoy discounts on personal travel bookings and participate in familiarization trips to broaden your expertise. How to Apply Ready to turn your passion for travel into a fulfilling career? Apply today and start making a difference in how clients experience the world. Important Reminder Dont miss important updatescheck your spam or junk folder if you havent heard from us within a few days. Mark our emails as Not Spam to ensure you stay connected #J-18808-Ljbffr

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