Store Manager

2 weeks ago

Chatham, United States BROdenim Full time

Our brand is all about helping you express your individuality through unique and stylish clothing. We specialize in creating custom-made clothing that is tailored to our customer's preferences and style.

Our team is dedicated to producing high-quality, handcrafted apparel that is made to last. We believe that fashion should be personal, fun, and accessible to everyone. We offer a wide range of custom options to suit any taste, from embroidered denim jackets to personalized hoodies.

At BROdenim, we're committed to staying on top of the latest trends and techniques bringing only the best in custom apparel.


Store Manager/Assistant Store Manager

The Store Manager will oversee all daily operations, sales, and management at our Chatham, Massachusetts retail location. As the Store Manager for BROdenim, you are the leader responsible for driving profitable business through customer connections, efficient operations, and a dynamic and positive work culture. You will recruit and develop talent, set and achieve sales goals, provide feedback on the product assortment, and ensure your team delivers exceptional experiences exceeding customer expectations.


Responsibilities:

  • Lead the opening of our new retail location including store setup, inventory stocking, merchandising, and staff training.
  • Initiate interactions and share recommendations to help customers create their own unique looks.
  • Drive overall sales performance, maximize profitability, and ensure the store meets set KPIs.
  • Play an active role on the sales floor and demonstrate product knowledge.
  • Recruit, hire, onboard, train, evaluate, and motivate retail staff. Develop action plans to build employee capabilities. Create schedules and allocate resources effectively.
  • Connect with customers to build loyalty. Personalize each experience using data and relationships. Resolve issues and concerns.
  • Oversee inventory, visual merchandising, and operational processes. Ensure merchandising and product assortment fit the local community.
  • Maintain visual merchandising standards and keep displays fresh and up-to-date. Oversee window displays.
  • Capture customer data to personalize future opportunities.
  • Maintain proper inventory controls and stockroom organization. Process deliveries accurately.
  • Control store costs and operate within the assigned budget. Adapt staffing to traffic patterns. Prepare for seasonal sales periods.
  • Enforce all policies, procedures, and operational protocols related to sales, service, and security.
  • Be available during peak times like nights, weekends, and holidays. Participate in special events.
  • Utilize a heat press to create custom garments.
  • Love the brand and always be a team player.

Store Manager Requirements:

  • 3+ years as a retail manager or equivalent experience. Prior contemporary fashion brand experience preferred.
  • Strong sales leadership, customer service, communication, and problem-solving abilities.
  • Availability to work a flexible schedule with extended hours as needed.
  • Retail operations knowledge including inventory, merchandising, systems, and processes.
  • Ability to lift and carry boxes. Regularly moving from the stockroom to the sales floor.
  • Bachelor's degree in business or related field preferred.

We offer competitive pay, amazing discounts, and future opportunities.

  • Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.


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