Director of Sales and Marketing

4 weeks ago

Spring, United States The Heritage Memory Care Full time

Director of Sales and Marketing We are seeking a dedicated Director of Sales and Marketing. In this role, you'll develop and execute sales and marketing plans for the community and meets budgeted occupancy goals for the community thorough internal and external sales efforts. Why Work For Us: Our Purpose: Elevating Life Through Every Season. Our Mission: To guide and support all people with a servant's heart. Our Values: Get Stuff Done Residents Come First Do the Right Thing Lead with a Servant Heart Unite as One Family Guided by Faith Full-time employees enjoy a comprehensive benefits package, including: Medical, Dental, & Vision Insurance Life Insurance, AD&D, Disability Coverage Accident, Critical Illness, Hospital Indemnity Insurance Legal Benefits, Pet Insurance, Flexible Spending Accounts Key Responsibilities: Develop and execute marketing and sales strategies to meet occupancy goals Manage the inquiry-to-move-in process, building trust with prospective residents and their families Conduct tours, presentations, and follow-up communications that reflect our community's warmth and quality of care Maintain accurate records in the CRM and track key sales metrics Collaborate with department heads to ensure smooth, welcoming move-in experiences Build referral relationships with hospitals, physicians, senior organizations, and other community partners Qualifications: Proven success in senior living, healthcare, or hospitality sales Strong interpersonal and communication skills, with the ability to connect on an emotional and practical level Knowledge of the local senior care market preferred Organized, self-motivated, and able to manage multiple priorities Passion for helping seniors and their families find the right home Competencies: Business Acumen - Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals and profitability. Ethics - Works with integrity; upholds organizational values. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions. Teamwork and Collaboration - Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; communicates effectively. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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